Horrible experience!!! I placed an order through the phone: ordered chicken & broccoli LG, boneless spare ribs, chicken wings order, LG pork fried rice, Special fried rice, one spring roll and 5 egg rolls. Asked how much and she said 59.78, I REPEATED the amount and the person on the phone said yes. Also she was supposed to send 5 sodas free. When the order arrives, the bill is 69.78. I called and asked what happened, she said that's what she said. I said I don't have that amount because I only took out enough to cover my bill based on what she told me over the phone. I told the delivery guy to take the sodas back and then I took my food. once inside I check the prices based on their menu and she had indeed overcharged me: the amount I got based on their prices was 55, let's say plus tax 59. On top of that she sent me the bone in ribs and when I called back she argued with me that I requested the long ribs. at the end of the conversation she agree that they were busy and got confused. However, she didn't fix the order (send me the boneless ribs, I didn't even eat the bone in ribs in case she sent the correct order) and never sent the sodas I was supposed to get free. Horrible service, person answering the phone doesn't speak English hence the misunderstanding and the customer service is definitely lacking. The food was nothing...
Read moreChow Fun was correctly described on the menu as containing " flat noodles"; the order I received was nothing more than a mound of rice stick noodles with a few sauteed veggies, even less beef and no gravy. They have an extensive menu, but it would be nice if they provided the dish that is actually described. And please don't flip open the lid of the box for three seconds to show me the contents and then ask me if it is okay, when you...
Read moreI am so happy this place reopened! I miss stopping here after I get off the train. After a long day of work I treated myself to fried chicken and rice. I bought my roommate to general tso chicken and rice. The food tasted fresh and hit the spot.
I'm glad this neighborhood...
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