Tropical Smoothie Cafe — Restaurant in Newport

Tropical Smoothie Café – Misleading Pricing and Disappointing Experience

After my gym session, I decided to stop by Tropical Smoothie Café for a quick protein shake. I saw an ad on the window for the Peanut Butter Paradise smoothie, which caught my attention. The price on the sign was around $7.59, which seemed reasonable.

When I walked in, I told the employee I wanted that smoothie—but with a couple of small changes: remove the yogurt, add strawberries, and include one scoop of protein. That’s it. No other modifications.

To my surprise, when I got to the register, the total came out to almost $12.

I understand that substitutions can affect pricing, but nearly doubling the cost for minor changes is unreasonable. What’s more frustrating is that the employee didn’t explain the extra charges or offer any clarification—they just rang it up. It felt misleading, especially when I specifically ordered based on the ad in the window.

I won’t be coming back. There’s a nearby spot right next to the gym that offers great protein shakes for half the price. I wish this business the best of luck, but for me, it’s just not worth paying almost $12 for a basic smoothie—especially not after...

I recently visited this Tropical Smoothie Cafe location and had an amazing experience! The atmosphere was vibrant, welcoming, and clean! Their menu offers such a wide variety of smoothies and food options, with many healthy option! I tried the Bahama Mama smoothie and it was absolutely delicious, bursting with tropical flavors. I also got the chicken bacon ranch, my favorite food item which is always prepared the same every time! They are so consistent! The staff was friendly and efficient, ensuring that my order was prepared quickly. Overall,...

Was picking up a doordash order, decided to order a smoothie for myself, while I was waiting for my $10 smoothie to be made I asked to use the restroom. Employee #1 asks employee 2 if I'm a doordasher and comes back and tells me no I can't use the restroom it's broken ( as I watch someone walk out of it ). While employee 3 is making my smoothie. I tipped y'all $3.50 on my order and you straight up lie to my face because I'm a doordasher????

I know it doesn't matter to you at all but I won't trouble you with my...