Number One Kitchen — Restaurant in North Charleston

The other night I ordered shrimp fried rice with chicken wings and when I got home as I was eating the food I noticed a long strand of woman hair in my food and it so happens that the person who I witnessed cooked my food was a woman and I'm a man with no hair. Also the shrimps in the rice were very cold, they were not fresh at all. I called the next day to inform them of what took place and the man on the phone said I'd have to bring my food back in order for them to see before anything could be done. Please note that I did not get an apology or nothing for eating food that had someones hair inside it and yes the hair was very long and it could have had lice or dandruff or any type of unclean things on it and I ate almost half of it before I noticed. I went to the location which is over 10 miles from my home to get there to be disrespected and told that I ate most of the food which I did eat half before I noticed the long hair and the lady at the register even had the nerve to offer to remake it only if I paid half? these people are a joke they make money and pay their bills off our hard earned money but have no customer service or respect for their customers. After mentioning that I would call DHEC she reluctantly gave me my refund back because she knew she was wrong and yet still no apology was offered. I will never buy anything from these rude people again. I recommend if you want quality Chinese food and quality service please look and go...

My husband and I have ordered from here a handful of times. So glad we finally found a great Chinese place to order from. The food is always good, fresh and hot. The portion sizes are plentiful. For some reason, we always go overboard when we order Chinese food and get way too much. Haven’t had anything bad from them. Their wonton soup is good. The sweet and sour chicken is good. Their bourbon chicken is good. Their shrimp and snap peas are good. Egg rolls are good. Cannot complain about any of it.

We always call our order in ahead of time as they tend to get busy. Customer service is great. Very nice on the phone. They recognize us when we come in. They make sure the order is right and everything that’s supposed to be in your order is there. They are very thorough and it’s much appreciated.

Husband cannot eat onions as he’s allergic to them. He tells them no onions every time and this is the ONLY place that actually gets that right. We go to Taco Bell and with no one in line they still put onions in his food.

Hands down, best Chinese. Best to order ahead though otherwise you’ll be waiting a bit as they do get busy. Absolutely...

My partner and I recently moved to the N. Chas area and were excited when we received a menu from this restaurant. I have ordered it once before by myself and thought the food was very good but the delivery time was very slow. (Over an hour and we live just down the road.) I planned to order Chinese food for dinner Friday night, so called to place our order. It sounded like the person taking orders was doing so from the kitchen- very loud on my end so I have no idea how he or she could hear me. (I am not even sure if it was a man or woman I spoke to as I could barely hear.) I had to repeat my phone number several times and when we finally got to my address, I could tell they couldn't understand. I was being shouted at to "SPELL THAT" and "PLACE YOUR ORDER" like I was an annoying child. I tried to repeat the street because I am sure they did not get all the information and was again yelled at to "PLACE YOUR ORDER, COME ON." I was finally fed up, told them to never mind, I didn't appreciate their rudeness and hung up. We won't be ordering from here again and they certainly lost our order...