Pizza Hut — Restaurant in North Charleston

Unfortunately I cannot add pictures since the food is already in the trash. I ordered yesterday, I always call ahead to check if they have drivers, if not and I really would like the food, then I chance it. I know it’s through DoorDash, and I don’t order anything through them anymore. Haven’t ordered from Pizza Hut for a long time, since I have found Domino’s to have better tasting, fresher food, and more options to choose from, also they get here fast. So from Pizza Hut I had ordered the Family Pasta Deal, plus the Pizza Melt with Pepperoni & Cheese. The VERY Sad thing is, you cannot add anything to this !? The food arrived a bit later than expected. Each of the Pastas was left open, simply didn’t have a lid, surprised me a lot, and I don’t find it to be sanitary. The Pizza Melt was just put into the box, no wrapping underneath of any kind, which would’ve kept it hotter, and not tasting like cardboard. If I had only known. :( I gave a couple of extra Stars, because they did do good Before, and can still do better Again! Yes, often it’s because of the drivers, which they have no control over. Also, I talked to Elissa on the phone over there.. and she is very kind, and patient..! Please give this a thought and package the food accordingly, also be open for suggestions, and add ons when a customer wants to pay extra for one, or more. Thanks to all of...

I have been their customer for a while until tonight. The order was placed online. When I arrived, one of the pizzas was burnt and gave me the wrong items. Asked if the items can be remade and they rudely answer me it can. Then the cook on the back was berating me because of their errors. They took too long to fix their mistake and still treated me like garbage. I asked for a refund and they provided me with a lot of excuses. They remade the items but no so sure about their quality.

That front end person was extremely rude to me and bunch of customers. Their manager is useless and does not know how to act as one. One of their cooks was rude as hell and does not take responsibility for their mistakes.

That store needs to be refresh with a new crew. I worked in this and other industries, I get the pressure but that does not give the right to berate and treat their customer like garbage.

My recommendation, find another Pizza Hut, stay away from this one. Or even better, support local...

So first I made it was before if I could grade 0 I would do zero we ordered my food at 7 o’clock my pizza, cheese, pizza and breadsticks. They said it’s gonna take 40 minutes and I was really patient but I was like OK that’s not bad thank you so muchafter one hour cause it was still not done so we went after one hour and we were like one of my employees went and be like can you go get our food and he’s like you sure whole time and they said you did not place the order my mind was so freaking like explored like we waited one hour and 30 minutes for my food and you said we didn’t place the order we said my phone number and we said our last name first name and then we talk to her like we did Bubba and she was like wrong location, mother and she got meaner and aggressive on us and then she was like whatever and she slammed the door What am I employee Stor like her for his phone and said get out of my store like what the heck one star Do not go...