Cons first, then pros: (I went two days prior to this review)
Cons: We didn't realize the main room closed before the bar area, so we came in 30 minutes before it closed. The lady asked where we would like to be seated, we chose the main room. She dropped her jaw, gave a very obvious look of disgust... Seated us. We all got waters to drink, which she gave another very obvious rude look. (And sarcastically asked to confirm that we all got waters). (Don't worry we weren't cheap with our meals or tips). She could have easily asked us to sit elsewhere, or informed us they have two separate closing times. We really didn't know.
Next, one entree section said, "all entrees except for pasta come with a potato...". So, in that section I asked for a salmon salad, potato, ect. To which a different waitress told me it doesn't come with a potato. I pointed out the menu and she was like, "Oh I see what it says but it doesn't come with a potato". So, the menu was very wrong, or they just didn't want to make the potato that late in the day...
So I got a burger. Asked for it medium. It was well done. My loaded fries with bacon, had fatty ham instead (maybe this is a culture thing, idk. I just scraped it off)
Pros: my family all really enjoyed their food, every other worker was very nice, including our waitress (it was only the one who seated us who was rude). So, maybe I should have rated the place a 4 instead of a 3... Just this review should be a personal rating right? And my experience wasn't great.
But like I said, everyone else was really nice, other than the one lady... And my family all had really good food and enjoyed it. So, it's not...
Read moreDinner on a Tuesday night in July - dining room was quite busy but our server, Candace, did a great job keeping up with our drink refills and getting our food out in when it was ready! Food was great and beer on tap had a very good variety. Ran into one issue with the bill, however, as apparently one of the items we ordered had gone up in price due to a Crab shortage but the menus have not been updated to indicate such...our server had also not been informed as this item was a fish sandwich. When questioned, our server had to ask a Manager for help. The Manager, John, couldn't be bothered to just let her correct the check (or make the correction), instead, he made us wait for about 10 minutes until he was able/ready to come to our table. Instead of just apologizing for the error of the menus having not been updated, he goes into a long explanation of why there was an upcharge, throws the server under the bus and says it's her fault as she should have told us, waits for us to say we really shouldn't be charged the upcharge since we weren't informed, acts like he is doing us a favor by saying "and that's why we aren't going to upcharge you this time but next time we will because you really should have been informed", and then walks away. He did not apologize for making us wait for him to come to our table, did not apologize for the error, did not apologize for anything other than his server (who actually did a good job). So, while the food was good, the service was good, the drinks were good, the Manager could certainly use some retraining on customer service. I've Managed restaurants, that is not...
Read moreYou have a customer for life!
I normally don’t write reviews but this business deserves to have a light shown on them!! My fiance and I decided to try Flynn’s for the first time this past Friday. First, I want to start by saying that the food is phenomenal- freshly made, quick from order time, absolutely delicious. The wait staff was very friendly and attentive. The atmosphere was great, it is decorated super neat in there and they had a live band playing so we thoroughly enjoyed ourselves. Prices were very reasonable, overall 10/10 experience. If this isn’t enough reason to go, let me tell you about what REALLY sealed the deal for us! Unknown to me at the time, I left my wallet at the table, completely full of everything- credit cards, gift cards, my ID, loose cash money, the whole works. I went about the whole weekend not even realizing it was missing since I worked the entire weekend. Monday morning, the owner of Flynn’s hand delivered my wallet back to my address that was on my ID- complete with everything down to the penny inside. I was completely blown away by the honesty, integrity, and hospitality to go above and beyond in such a way. Rest assured that if you choose to dine here, your money is supporting a local business run by honest, hard working people. They have earned customers for life in my fiance and I and I will continue to recommend this restaurant to anyone who will listen. Thank...
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