Wendy's — Restaurant in Ohio

Wendy's to me has always outdone the competition. The fact that a burger comes with lettuce and tomato on it is separates them from the other guys. I must say that the employees at Wendy's are usually pretty rude, they don't seem to have any kind of professionalism to them. The worst thing in recent years is the addition of the coke remix machine and the natural cut fries. The Coke remix machine is a good idea that hasn't been executed right. You can't go to a coke mix machine and expect the same Cherry Coke that you would expect from any other soda fountain. It's like they take Coke and they literally mix in Cherry flavoring instead of just having Cherry Coke syrup also the Sprite tastes like they took carbonated water and then just added lemon and lime flavoring to it. If I wanted my French fries to have potato skins on them I probably just go get a baked potato. At the very least I think Wendy's could offer two different types of fries so that I can still get regular french fries along with my bacon filled burgers and jalapeno topped chicken sandwiches. It seems more like the side you would find at a more local restaurant that's trying to have a little bit of artistry to their plates. You can't take something like that and make it a fast food fry and expect everyone to like that. Last but not least I got a frosty-Chino under the assumption that it would be some kind of coffee drink mixed with Frosty or something with a consistency closer to a shake rather than what I got which was literally coffee with ice and I suppose they also put a creamer in that it's flavored as Frosty. But what is that really since a frosty is just cream sugar vanilla / chocolate and ice. The flavoring would be vanilla/chocolate and cream. That's not a frosty-Chino. Still doing better than McDonald's if you...

Still waiting on the big boss to call me back regarding an incident the other day at this terrible location where they hire nothing but drug user's who can't even make a decent sandwich because they are zooted out of their mind. Wonder how much longer I have to wait just seems like this location doesn't care about it's customers and they way they are treated especially due to a worker's mistake but then I get it taken out on me when I was only there doing what the worker told me to do! I'll wait one more day then I will be reaching out to the news and possibly a lawyer. Everyone is fed up with this location not just me. And who are they to tell someone they're going to put them on a non-refund list when I had proof of my purchase and the worker told me to come in for a refund. Also I have messages of others saying they went threw the same when they wanted a refund...The younger woman with glasses looks like African American had a very smart mouth and bad attitude. The manager with long hair super skinny older woman doesn't know how to run a business. She's more worried about agreeing with her workers instead of the customer when the customer was definitely right in...

My Mom and I had lunch here while we were visiting Newark to do some thrift store shopping. The women's restroom was out of order. My Mom then had to use the men's restroom, which was filthy and smelled of urine. Mom ordered a wrap, and I had a chicken sandwich. The food was the worst either of us has ever had at a Wendy's. My Mom couldn't even finish her wrap. She said it tasted very strange. My chicken sandwich was very subpar even for fast food. The dining room was filthy, and the restaurant wasn't even busy. You can't send one of the employees out to the dining room to wipe off tables? There was a young man sleeping in the dining room that appeared to be very sick. He was slumped over a table, resting his head on his arm. The amount of homeless in the area was shocking. The city of Newark has gone way downhill. It was a very depressing sight. You can tell it must have been a beautiful city at one time, but we felt quite uncomfortable...