Crumbl — Restaurant in Olive Branch

My recent visit to Crumbl Cookies was a delightful experience that exceeded all expectations. The moment you step into the store, you’re greeted by the enticing aroma of fresh cookies and the genuine warmth of the staff. It’s this welcoming atmosphere that sets Crumbl Cookies apart and makes each visit special.

The cookies themselves were simply irresistible. Each variety I tried was perfectly baked, offering that ideal balance of softness and flavor. It’s evident that Crumbl Cookies uses top-notch ingredients and takes great care in their cookie-crafting process. Whether you’re a fan of classic flavors or adventurous new combinations, their selection is sure to impress.

Another aspect that struck me was the cleanliness of the store. It was immaculate, reflecting their commitment to providing a comfortable and hygienic environment for customers. This attention to detail in maintaining their space adds to the overall positive experience.

The staff at Crumbl Cookies deserves a shoutout for their friendliness and expertise. They were eager to help, offering suggestions and answering any questions with a friendly demeanor. It’s this level of customer service that makes you feel valued and eager to return.

I’m definitely planning more visits to Crumbl Cookies. It’s the go-to place for anyone seeking delicious cookies in a friendly and spotless setting. For cookie enthusiasts, Crumbl Cookies is a must-try. Their delightful treats and exceptional service are sure to make each visit a...

Very disappointed in their “customer service;” rather, lack thereof. I came in with my baby, in order to get some cookies for an event I was attending. There were two staff members there, and I wish that I’ve gotten the one girl’s name that was talking to me, but the other one must have been making cookies and the other one was just standing there, watching another customer and me place our orders by ourselves on their little computers. I’m sorry, I’m too old-school in the first place, Particularly when a staff member is just sitting there watching me do it. It would not accept my credit card, saying that there was an error, so she said that I would need to manually put in my credit card with all the numbers. I told her that seemed like a lot for a customer to have to do on their own inside of the store. Anyway, I did put in all of my numbers and it charged my credit card, but it still showed that there was an error on their computer screen. She told me that because the order didn’t go through, she could not give me any cookies, even though my credit card had been charged. I walked out, knowing that I would just have to to take it up with my credit Card company, and I went down the street to Nothing Bundt cakes, and their customer service was a complete 180, so refreshing, and I even told them the story of how I left Crumbl to come to them. So glad that I did!! Never again will I...

I placed an online order for pickup. The app was easily navigated, user-friendly, and efficient. Friendly service without much wait time. It was pricey, however the cookies are quite substantial. I hadn’t ever heard of Crumbl until this location opened in Olive Branch. Their menu changes weekly, which I think is a fun! This week the flavors were sea salt toffee, sugar coin, lucky charms, chocolate mint brownie, peanut butter cookies and cream, and milk chocolate chip. We got the chocolate mint brownie, milk chocolate chip, and lucky charms.

Pros: HUGE (serving size), flavor, ease of ordering for pick-up, creative flavor choices

Cons: very rich, stingy with toppings( if it’s a huge lucky charm cookie, should have more than four little lucky charm marshmallows), bit pricey, location. It’s a bit of a drive for me at least and the parking and getting in and out isn’t the easiest at times.

Would I recommend? Yes! I would say you should at least try it once. You may have to do like me and split one cookie over several servings because it is impossible for me to eat all of a cookie at one time! Guys, surprise your mom, your significant other, your daughter with these and you’ll get bonus...