Rhythms Coffee — Restaurant in Olympia

I strongly disagree with their no exception stance on and justification for 1. not providing the tea bag and 2. not providing extra water or water refills upon request with tea orders, especially while they are charging comparatively quite high initial prices. It is effectively zero extra cost to provide added value, service, and peace of mind to their patrons--and, from a business standpoint (as a local business owner myself), probably not an optimal leverage point to increase revenue or guard against extra costs--better to focus on genuine customer service and the secondary returns that arise from that. I've read the owner's responses to past reviews of customers describing similar experiences; and frankly, rather than taking the opportunity to respond in stride, I found the owner to respond in a guiltrip-y, self righteous, and even gaslight-y way. Perhaps refrain from taking a holier than thou and patronizing stance to customer's taking issue with this "silly" topic -- reflect -- take your own advice and lean into appreciating your patrons and the synergistic, win-win, value we can create together, rather than how much extra you can extract from your customers under the guise of a reductionistic and self-interested moralism. Perhaps, upon request, include the teabag they have already paid a premium price for rather than refusing to and throwing it...

I went to the Rythms Cafe in downtown Olympia to watch a group of upcoming hip-hop artist perform in a talent contest/showcase. There was no cover charge. The establishment was clean and had an orua of peace and calm..Quite a few people attended the event. The show started on time and the artist were mingling with the audience while each other did there presentation and clever actingade this show entertaining and enjoyable. Halfway through the event the performers turned their attention to turn up the audience. Their playful and dynamic personalities convinced the onlookers to participate in the song and dance of their choice. They we clapping and doing the playback for the performers in on the chorus, repeating the word commands according to the singer. It was a great time and some excellent local talent showed up to take the crown. This was clean, easy fun for all! I forgot to mention that I indulged drinking a moca expresso coffee drink that was...

Went in on Friday at 10 and got an Americano. Was meeting a friend there. The barista put my coffee in a mug instead of a to- go cup like I asked for. My friend got there and the music got louder and louder. At one point I could not hear him from the other side of the bistro table since something akin to Puddle of Mud was blaring so loudly. I went up to the counter and politely asked the barista to please turn it down. She replied, "I turned it down three times already." I didn't argue, just walked away. At that point she said to my back, " it IS called Rhythms." My friend and I left. With so many coffee shops in this town I don't see the need to come back to this one ever again. I can get coffee without attitude at a dozen other places. Oh, and my coffee...