Zesto — Restaurant in Omaha

On Saturday, July 23rd at around 2:40pm I parked near the Zesto Ice Cream window and then approached the spot to order. The female inside had black and blue braids. She looked at me from inside and then turned her head and continued staring at her phone. When she approached the window she never looked up from her phone (which she didn’t place down to greet me). I asked what the crunchy coating was and without looking up she said “peanuts and sprinkles”. I just stood there and then finally said, “you clearly don’t want me to order with you” and I walked away. She said something from the window which I did not hear and I turned and stated that I’m leaving due to HORRIBLE customer service. This employee lost a sale for your business … which seems to be lacking for a Saturday afternoon anyway. She should have been grateful for the fact that I CHOSE to spend my money there (or would of). She clearly hates her job and should not work there. She should be grateful to have a job and show her customers respect. Be a little picky with who you hire to represent your business because this individual is only doing your business harm. I will NEVER go there again. I spent my money at Ted and...

I came to Zesto on a Wednesday afternoon and I was so impressed! I have lived in Omaha my whole life and never been to Zesto but it was so good! I ordered a vanilla cup with hot fudge and I swear it was the best ice cream I have ever had! The young lady working that day was so kind and helpful and definitely brought a smile to mine and my daughters faces. I highly...

The customer service was awful. The lady working was sitting on a bench looking at her phone. We stood at the window for several minutes. I finally asked if she was open. She did not respond. My husband said let’s go. It wasn’t until we were walking away she said yes I’m open and stood up. I said that’s okay. We changed our minds due to poor...