Jurassic Tacos Orem — Restaurant in Orem

Too bad zero stars isn’t an option. We’ve been to other locations and have loved the food and the service. We recently moved to Orem and placed an order for pick up to try this location. I arrived two minutes before my pick up time so I could go in and get some stuff at the salsa bar , when I went in I was surprised to see an employee playing on his cell phone, blocking the entire salsa bar. He never looked up at any point. I waited about three minutes before either of the young girls behind the counter even acknowledged me then acting annoyed, came to the register. I told them I had a pick up order. The girl looked me up and down gave me several dirty looks and then simply said “it’s not ready”. I said OK and just hung out in the dining room and then proceeded to watch the two employees that we’re supposed to be cooking food make themselves a plate of food and get out their cell phones and head to the back which is still in public view, all while I was waiting for my food. They were laughing and joking, and had no intention of doing their job. I ended up just leaving the store and walking out, never heard anything on my pick up order. What a horrible way to run a business with horrible employees. Update almost 2 weeks later they still have not credited my card back for the order that I never received because of their lousy employees, so now I have to start the process of disputing it with my credit card company …completely unacceptable when the owner replied on my review, I thought that they might save me the hassle, but I...

Okay so, I've been seeing lots of posts on social media about Jurassic Tacos. So when we drove past tonight, while looking for dinner options, I was excited to give this a try. We've never eaten here and I really didn't know anything about the food. So we walked up to the counter and eventually the employee walked over and greeted us. I explained we'd never been there and asked what he recommended. He pointed to a couple things on the menu and wasn't very helpful. We ended up picking our items and finding a spot on a side bar area to sit. It was pretty cramped and uncomfortable for our family of 5. They didn't have any high chairs or boosters for my toddler. Anyhow. When our food came out we didn't think there was space for us to eat so we just took our food with us. When we started eating we had some good things to say about Jurassic Tacos. The portion sizes are huge and the flavor of the meat was pretty good. However, everything seemed pretty bland. Most of the way through our meal it dawned on me, there was a toppings bar along the far wall we'd totally missed. Which probably explained the boring bland nature of our Tacos. In the end, I think the service was so poor and they didn't introduce us to the food or remind us about the toppings bar. I did mention it was our first time. We're willing to try Jurassic Tacos again, but won't be back to this location. Especially since there really wasn't room for our family to...

If the cheese wasn't so darn good, I would stop coming. The food is great, but the consistency is terrible. I order the same thing every time (cheese quesadilla), and I literally have never gotten the same thing twice. Sometimes it's a whole quesadilla, sometimes it's a half. Sometimes there's cheese on top, sometimes there's not. Sometimes it comes with a side of chips, sometimes the chips are in a little plate, sometimes they're dumped on top of the quesadilla and get soggy. Half the time there's no chips at all. Sometimes it comes with side of rice and beans, sometimes nothing. Sometimes they dump a pile of pickled onions on top of the quesadilla, which I don't like. Sometimes the hot sauce is good, sometimes they use a totally different recipe and it's not very good. I would just like to know what I'm getting when I order a simple cheese quesadilla. They also raised the prices on everything by a few dollars recently and they call everything a "meal" now. The only difference is now you sometimes get white rice and black beans with your order. As far as I can tell, they won't let you buy just a taco now, it has to be the meal. I've never seen a place do it like that. The biggest problem is the inconsistent sizes. Paying $9 to get half a quesadilla when you're expecting to get a full one will really irritate some people. So if you're very hungry, I would recommend maybe going...