Dunkin' — Restaurant in Oxford Township

I have had a thing for Dunkin ever since I was a kid, back when they were Dunkin Donuts, and they had a location in Richmond. Unfortunately, they closed, and I have longed for it ever since. I was excited when I found out a location opened in Connersville, but disappointed when I found out it was drive thru only. I later found out the other closest location was in Oxford, so while I was on vacation, I decided to make a drive over there for lunch and to get some coffee and donuts and their munchkins. For lunch, I had a Chicken and Roasted Pepper Wrap, Glazed Chocolate Donut, and Diet Pepsi. It was delicious. I ordered an Americano Iced Coffee for the drive home. I loved it! I also ordered half dozen donuts and a order of 10 munchkins. My donuts included Glazed Chocolate, Vanilla Sprinkled, and Jelly. My munchkins included Glazed Chocolate, Jelly, and Blueberry. I even took some to my parents when I got home. They were all delicious, and I would probably go back sometime. I hope management is reading this and brings one back to Richmond. I know the perfect location, where Tim Horton used to be. UPDATE: October 27, 2023-I returned to Oxford to Dunkin, because I enjoyed it when I went in August, and I decided to do it once a month. I was too busy last month, but this time, I was going to get donuts for myself and my parents. When I got there, I found a sign on the door saying the inside was closed for cleaning from 12-4 PM, and to use the drive through. I wasn't going to get a dozen donuts and Munchkins through the drive through, so I just settled on lunch and went to the TJ Maxx parking lot across the street to eat. I ordered a Grilled Cheese Sandwich, a Pumpkin Cold Cream Brew, and a Pumpkin Muffin. The Pumpkin Cold Cream Brew was delicious! The Grilled Cheese Sandwich was delicious, too. The Pumpkin Muffin was crumbly and got crumbs in my car, so I had to wait until I got home to eat it. I wanted a Pumpkin Donut, but they were out of them. I am not mad at them for having the inside closed, but I will return next month to get donuts. UPDATE: November 25, 2023-I returned to Oxford to get donuts, but also to try Christmas drinks. I ordered a Medium Cookie Butter Cold Brew and Loaded Hash Browns. They were delicious! The Cookie Butter Cold Brew should be available all year round! The donuts came in a Christmas box. I chose Vanilla, Vanilla Sprinkled, and Apple Crumb donuts. My munchkins were Glazed, Glazed Vanilla, Glazed Chocolate Cake, Blueberry, and Jelly. They were all delicious! I will be back in December for more, until Richmond brings them back! UPDATE: May 11, 2024-I finally came back when the weather was warmer. I wanted to come during the winter months, but the weather was too cold. I ordered a Sweet Black Pepper Bacon Sandwich, an Iced Macchiato with Whole Milk, and a Glazed Donut. It was all delicious. I will be back. Of course, I wanted to take back to Richmond some donuts and Munchkins, but they were out of the Munchkins, so I settled for the donuts. I took home Boston Cream, Frosted Donuts with Sprinkles, and Frosted Donuts. They were all delicious to have at home and to share. UPDATE: August 31, 2024-I returned to Oxford for Dunkin, and it was Labor Day weekend, and the Miami University students were back, filling the place, and creating a long line, but I was willing to wait. I ordered a Medium Almond Spice Coffee, which had pumpkin in it, and a Bacon and Egg Croissant. This was absolutely delicious! Of course, I had to take back donuts and munchkins back to Richmond. I ordered Chocolate, Vanilla, and Strawberry Frosted Donuts with Sprinkles. I also ordered Boston Cream, Blueberry, Jelly, and Glazed Munchkins. My family and I enjoyed them. I will continue to come here until Richmond gets a Dunkin back! UPDATE: November 23, 2024-I came back in time to try the holiday drinks, and bring back donuts to Richmond. I ordered the Medium Cookie Butter Cold Brew, the Sourdough Breakfast Sandwich, and a Vanilla Frosted Donut with Sprinkles. They...

So I would assume that when most people order ahead, it is with the expectation to get your order faster, correct? Well with this Dunkin being in a college town I usually know that there will be some type of wait. Today was my second time experiencing extreme amount of attitude from the staff when trying to pick up my order from a different location. Location being drive-through versus walk-in. When I arrived at the Dunkin cars were wrapped around the building, since I was on my way to work I decided to try to go inside to pick up my drive-through placed order. There was a line of maybe 15 people so I went to the takeout and I tried to politely ask if I could get my drive-through order and the man behind the counter aggressively told me that if I had a drive-through order that I needed to wait in the line. So what you’re telling me is now that I’ve done a pick up order not only do I have to wait in line, but my food will also be cold? I have also experienced this attitude previously when picking a walk up order, getting to the Dunkin and noticing that there was not a single car in the drive-through so I decided to wrap around. When I got to the window and told them that I had placed a walk-in order but decided to just go through the drive-through the lady said to me “ Well, then you should have come inside to get your order” And scoffed at me through the microphone. I was able to actually get my order in the drive-through that day but received dirty looks from the staff. I get that it might be somewhat of an annoyance but I don’t see how hard to could be to grab an order that has already been placed, this is another level of unprofessionalism. I ended up having to wait over 30 minutes for food I had already paid for because instead of just grabbing the order that they had already made from a different location and handing it to me, they decided to be so rude. I also understand that this is a corporate problem. However, staff could deal with this in a better manner. My food was cold by the...

I went through the drive thru and they forgot to give me my coffee. There were about 5 cars in the line so I pulled up to the front to go inside to grab it (this was about 10 a.m.) The guy whose name is Tony says that the dining room is closed. I said, "oh ok, they forgot to give me my coffee and I didn't want to have to wait behind all the cars again to get it." He replies, "nothing I can do about it." I said, "Could you run inside and grab it for me?" And he says, "I'm not a goffer!!" At that point clearly I'm upset. You absolutely do not treat a customer like that! He could have said, "I'm sorry I'm not allowed to do that." I asked for his name and he refused to give it to me. He proceeds to tell me to get in my car and get out of there KAREN. So I go through the drive thru to get my coffee and explain how badly I was treated. I told them that I'd like to have his name so I can call his manager Monday and the manager on duty tells me to, "have fun with that!" They gave me a fake name for him. The dining room is open at this point. it was only closed because two employees were outside smoking. I have never felt so disrespected or have been treated so poorly by someone in a customer service position. It's a sad, sad world we live in where this kind of behavior is acceptable. I've worked in customer service my entire life and have a dregree and many years in hospitality management and I would never dream of treating...