Dairy Queen Grill & Chill — Restaurant in Oxford

The staff took care of us….even after the lobby was closed. Didn’t want to take the 15 pax van through the drive through with 7 orders!! Thanks for the hospitality!!

Update: I feel obligated to update my post and deduct a couple of stars. It’s not because of the service we received but for the service others received after us.

As I stated in my original post, the staff really did us a solid and allowed us to stay in the lobby until we all received our desserts. After we all had our ice creams we excited lobby and sat outside.

While we were sitting there numerous families entered the building due to the staff not locking the door. Those families told us that the staff were in the back cussing and being down right nasty to them. At around 9:25-9:30 one of the staff members finally locked the door.

A few minutes later a lady went up to the door and was complaining that their food had bites taken out of it. She was not happy and the staff wouldn’t open the door for her. When we were leaving the lady and her husband were in the drive through waiting to speak with the staff.

Don’t think we’ll ever come back. Even though our experience was positive, you have to remember that you’re there for the customer. If you’re not happy with your chosen profession, find...

I called you get the answer to the questions that have been asked during the me asking the questions I told her to hold on let me look at the next to me she hung up on me that was very rude I didn't get her name but it was tonight just a few minutes ago and she was very rude and that was not very cooperative and answering questions about Virginia questions about do you have delivery do what how much does it cost do you have a special and what kind of fun do you have she hung up on me you got me aggravated hung up on me and that's not very polite that's why I ratedcuz I need to know some answers to some questions and that was very rude you want to let her score you need to do better and I plan on visiting this very dairy Queen and seeing how clean this and everything I'll check on that and get back with you that was on the telephone they was not very niceso I make sure it's only telephone ratings I will go and visit bass another one on they have clean the story as her friend services but she was not very friendly on the phone this is how I was treated on the phone as a customer she thewas mean she had no clue I was a...

Doesn't even deserve a star. First time we visited, waited, and waited, and waited, stood, stood, stood. NOTHING. The employees all looked stoned. They were standing around like they had no idea what to do. NEVER got our order. And we only ordered ice cream. . . no cooked food. . . ICE CREAM. Isn't this is what Dairy Queen is known for??? We finally just got a refund along with 3 other customers that never got their food either. Many customers were upset that day. Ok.... thinking it was probably just a bad day, short handed maybe??? Waited several months and decided to try again. SAME thing! Waited, waited, waited. It never looks like they are trying to get your order out. They are all in slow motion. Customers walking out again. Any ice cream that is completed just sits in the window and melts. No one even tries to let the customer know its ready. I was standing in line for yet another refund, when our ice cream FINALLY came up. NEVER AGAIN. We are done with...