Penn Station East Coast Subs — Restaurant in Paducah

The two Penn Station restaurants in Paducah, generally have a cut above in the quality of employees, compared to other fast food establishments in the area. There apparently are limitations. I arrived alone on a Monday evening at 8 PM. Three other customers in the place. The staff consisted of three young men. Which seems adequate for a Monday evening. I figured about five minutes to be served. Fifteen minutes go by, and the guys are busily working behind the counter, doing what I don't know. Finally I get my food at the twenty minute mark. Twenty minutes in a fast food operation is unacceptable, especially at 8 PM on Monday.

The restaurant industry seems more and more stressed in finding competent employees. The irony is that this is the generation that is suppose to be adapt at multi-tasking. These skills are certainly not apparent in the service employees I...

First time here! Stopped in to take advantage of a $4.99 sandwich special. Had the cheesesteak and fries. I walked in right after a crowd of people so I had a little bit of a wait which was sooo worth it! The fries were fresh cut fries -these alone was worth the wait !!!! The sandwich was so delicious and so much better than the sandwich shops I have been going to. The small size sandwich was perfect for me. I had a chance to observe several of the sandwiches being made before mine and I know what sandwiches I want to try in future visits. The manager apologized for my wait which was no big deal and packed a fresh made chocolate chip cookie in my bag! I am so hooked on Penn Station-I can’t wait to take my husband to...

I and writing my review to express thanks to one specific employee Stevie. When I was in the shop there were several "we are hiring" signs posted. And it was obvious that they where a little short staffed. In addition Stevie was wearing a wrist brace which I'm sure didn't help. In spite of this the service I received was great! While I was there Stevie identified that two sandwiches where within the other employees abilities to make. Then switching positions, Stevie finishes up orders, managed the bottleneck at the register, and checked in with their coworker's progress, all while giving service with a smile....