McDonald's — Restaurant in Palmdale

Ugh our son wanted another burger and we ended up here again. We decided to get a macchiato. Due to videos on how gross ice is we never get ice, usually it's about an inch or two below the top of the cup at every location today the container was half empty. Photo attached. We noticed a line on the cup(second photo with red circle) that I assume is the line it's supposed to be at but it was way below. I understand ice takes up space in a cup and I'm okay with getting less drink but half a cup that's not right.

We've been to this McDonald's 2 days in a row. We were trying to buy a macchiato. The first day we were in line and they skipped us and chose the opposite car. There are two lanes at this one. When we were finally helped. We were told they didn't have the cream for the macchiato. The second day there were four people in the right hand lane and one in the left. There was a gentleman sitting on the left lane asking for money or food or something and that's why everybody went in the right lane. We decided to go on the left lane so we were the second car in line versus four other cars. We sat there for 10 minutes waiting for them to get us. They didn't get the right lane either. I turned around and noticed they had lost out on three cars and while we were sitting there another car pulled up and then drove away so they lost five cars worth of business. They ended up taking the other car before us even though we had been sitting at the speaker. I don't understand how they can get paid so much money to not be able to ever do a job properly. I just looked up a job. They're offering $20 an hour for a McDonald's...

This review is based on my experience at the above McDonald's location today 8/20/2019. After working 12 hours night shift in LA I was driving home to Antelope valley tired and hungry and I deceived to place a mobile order for breakfast from this restaurant because it's a quick detour from the 14 freeway. I ordered 4 deluxe breakfast and a mcmuffin sandwich for myself and my family. Order came out within 5 minutes when I arrived at the parking lot which was good but when I got home 20 minutes later to enjoy the food I found out my order was missing the sandwich. So, I decided to call them to know what happened. One lady answered the phone and asked how she could help me then I told her "my name is MacDonald and I'm calling about an incomplete order". She thought I was joking and hang up on me. Then I called back and asked to speak with their manager. Manager on duty told me to come back and get my sandwich. I explained to her that I live 20 minutes away and and can't waste my gas to come pick up a sandwich that is worth $3. I requested free replacement of my order but she rather offered to give me a hash brown. I decided to forget about the sandwich and my money but I think this is ridiculous and unfair. These workers are trained and should be fully responsible for their mistakes. I'm disappointed by the service aND experience I received from this McDonald's...

FOOD POISONING... BEWARE ... I went through in the early am bought sausage and egg sandwiches for myself and co worker. When I got to where I was going I opened the bag and oh my God the smell of bad sausage was huge coming out of the bag. It stopped so bad there's no way you could not know that that's sausage was way past expired. There was other food in there no way was I going to need anything from that McDonald's so we all went without eating breakfast. I I'd opened up bag and sausage to make muffins. The COOK NEW IT WAS BAD SAUSAGE each sausage in the four sandwiches have been cut open to make sure it was cooked completely. When I took the food back the following day the so-called supervisor for manager was rude she wanted she said well it was only the sausage we didn't eat anything out of that stinky bag she would only refund me for the sausage and egg McMuffins nobody ate. Not and I'm sorry nothing for the inconvenience she refunded back for that sausage is only not the rest of the food we didn't need who could eat from there after that to not eating this place. She wasn't even surprised to cook cook bad sausage and cut it open to make sure it was good completely it reaped a bad bad sausage. DO NOT REST FOOD POISONING THE MANAGER DOES NOT CARE THAT THE BAD FOOD...