Placed order, received my 5th stamp/signature for frequent customer purchase on card....wasv$14.08 I paid $20.25 and she hands me back $6 closes the draw and hands me my table number and starts to walk off. I'm standing there like where's my change. She asks is there a problem and I say we'll you owe me some change but don't worry about it. She says oh it's because we don't have any change. Like maybe shouldn't you have said that to me when you closed the draw and walked and intended to walk off. I say had I known that I could have used a card to pay the total. I go sit down and a couple moments later she brings me out some change and places it on my table amd says she got it out of her own wallet. I immediately feel like wow now I'm the bad guy here. I absolutely was made uncomfortable by this as if somehow this exchange was my fault and quite frankly was uncomfortable with them preparing my food at that point. I asked for a refund tried to explain it wasn't her fault it was her poor bosses fault. The worst part is I have ate there several times and can't see myself returning after this experience. I said if it was my business I would have just charged the $14 if I couldn't make change. There's a million ways to lose customers, there really is only a few basic key steps to retaining them. DO MUCH BETTER so the next poor guy wanting to have a breakfast burrito on a Saturday while doing laundry doesn't have such...
Read moreI am extremely appalled by a recent experience shared with me about this restaurant. A friend of mine, who follows a strict vegan diet, dined at this establishment and specifically requested a vegan dish, clearly communicating their dietary requirements to the staff. To their utter dismay, they discovered that the dish contained mayonnaise, a non-vegan ingredient.
What makes this incident even more egregious is that an employee, Joey, mockingly laughed while informing my friend that the dish contained mayo. This is not just a minor oversight; it is a blatant disregard for customer requests and dietary needs, coupled with unprofessional and disrespectful behavior. It’s shocking and unacceptable that an employee would intentionally include mayo in a vegan dish, especially after being informed about the vegan requirement. This shows a complete lack of respect for customers and their health.
Such behavior is not only unprofessional but also dangerous. It raises serious concerns about the overall food safety practices of this establishment. I plan to report this incident to the health department to ensure proper measures are taken to prevent such negligence in the future.
I strongly advise anyone with specific dietary needs to avoid this restaurant until they address their staff's training and commitment to...
Read moreOverall: 3.8/5 (dine in)
I came for lunch around 1:15 PM on a Monday and there was only 1 couple there. The restaurant is huge with plenty of seating and big, easy-to-read menu. After you order, you're given a table number to they know where to deliver your food.
It's also cool how they have a separate bar space which you can access at the back. They also have a small self-serve salsa bar next to the soda machine. I got two tacos which were pretty big, filling, & and had a perfect ratio of ingredients. I also love how the tacos were served with napkins and a fork.
Crispy Fish Citrus Slaw Taco ($4.89): This was really good, especially at the first and end bites but the middle part was really fishy tasting. The citrus slaw had a nice lemon flavor to it and was refreshing. This was easily the favorite of the 2 tacos I tried.
Fuego Carnitas Taco ($4.89): The carnitas was tender but the marinade was not good. The flavor wasn't right but you do get a small kick from it. I added pico de gallo and additional sauces from the salsa bar to make it...
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