Every bad review of this restaurant is well deserved. There is no happiness in this establishment period. The owners are rude to their guests. I waited at the front soo long without any greeting until I found my guest of our party myself. The place keeps a shallow crowd for a reason. The owner sat my black family by the wall of windows that was freezing & was as cold as a basement. Then she proceeded to tell me there weren’t any more rooms available. The entire restaurant was empty other than 2 places 1 other room was filled & a party of 2 was by the sushi bar! I asked for water with lemon she brings me a lemon wedge with brown rotting spot on it. No thank you! Such a metaphor of the spirit there! While we were eating in that room we all had to put up with the loud TV playing over top of our table. Distracting us from being able to enjoy one another’s company & conversation. Apparently it was the owner’s favorite show because she would just come inside the room & stand there to watch it! What was my last straw was when she would do…that but left us eating around our own dirty dishes! It was the chef that had to tell her to refill our water! She never checked up on us as she enjoyed her TV going within our room! Finally I had to get up myself and gather all my guest dishes away from them & put them on the other side of our room next to me! For that trash service she helped herself with a happy 20% gratuity! 😂 😂 😂 I always tip but lady let me give you this helpful tip. Remove the “Happy” off your restaurant’s name please. If you were the one cooking everyone’s food it would be as rotten as that service your providing for your guest! I never displayed rude behavior for this woman & was quite cordial to her. But this honest review will possibly save another guest or family from having such awful dining experience! And no we weren’t even acknowledged as we left their Resturant we had to actually ask the owner’s husband for bags for our leftover food boxes because we got tired of waiting for her to come back. We did see us leaving but… Still not a smile, thank you or good bye! I guess being black was offensive...
Read moreThey only care about their money. Been coming here for quite a while HOWEVER only ordering take - out. For lunch my fiancé and I went inside for sushi. taking note they have an automatic gratuity tip for parties of 5+ FOR HIBACHI We ate at the sushi bar (in which a gentleman there that works during the week is phenomenal.) The sushi is fresh yes, however half way thru our meal I noticed a fly was on my piece of sushi, I asked the owner if she could just remove the ONE roll because I hadn’t eaten majority of it (which costs about $7 & some change). She insisted on laughing saying she couldn’t see the fly, and continued to say there was NO FLY in my sushi. I insisted to just take it because at this point I didn’t want the entire order, (totaling around $40 & some change). I had a feeling if I’m the event this fly was from the making of the roll than obviously it didn’t matter about the other rolls. She said she’d take it off but when we went to pay not only did she add self gratuity tip of the price of the roll “she took off” but she doubled the price. I explained to her that if we were automatically supposed to pay self gratuity than it should be displayed on the SUSHI menu as well. She insisted that on parties of 1+ a self gratuity tip would be added. This resulting in us never returning, it’s one thing maybe the fly was an accident but it’s another to remove the entire roll from the plate and then charge double the price for the roll. Don’t get me wrong this place is good for take out, just be mindful of how much your being charged, there may be a gratuity tip for take out...
Read moreI'm extremely disappointed with recent management changes after decades of patronizing Happy Sumo. The food is about the same as it has been - a decent sushi offering. However, like other recent reviews, I've noticed the prices only in the past few months have gone up around 2$ per roll. Even the California roll is 2.45$ more. Miso soup and ginger salad are not included anymore for larger orders and charged extra if you ask for it. No one bothered to say it is 3.50$ extra for just the few-bite salad, especially knowing I was used to it coming with my group's order. The most egregious change is the auto-tip of 18%. It's not mentioned in any verbiage on the menu, and it applies for even parties of 1. When you get the check, it does have it listed with the other itemized items if you don't just hand your card to the server without looking. The printed receipt to sign does not have the auto-tip amount but comes with another tip line with no mention of the 18% already added. My server made no effort to point this out, either. I wouldn't have minded this had I known about it from a sign or the menu. At the very least, I should have been told when the check was processed that it was included. This felt very dishonest to me as if hoping for a double-tip by not saying anything about it. I'm sure many have done so without realizing it was already included. I can't see myself coming back unless they are upfront about all of this and not...
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