SquareBurger — Restaurant in Philadelphia

Walking through Philly with my friend and I noticed that we were passing "Franklin Square Park" so I told him to stop because I heard of this spot from yelp and I had to expierence it. As I approach the kiosk I see the staff cleaning up, looking like they were ready to go home. I look at my watch and notice that it's 5:56 and they close at 6. So instead of being "That Customer" I asked them when they would be re-opening, to which they told me, "It's not problem man go ahead and order something if you want it you still have time." Now THAT'S customer service! I was impressed because I know if I was in their shoes I probably wouldn't have been so nice.

I noticed that their milkshake of the month was "Blueberry cobbler" so I ordered one. It was seriously the best milkshake I've had. Better than anything CookOut or Sonic produces in HR. I let my friend grab a taste and he agreed. I can't speak on their food, but If you're in Philly do yourself a favor and grab a milkshake from...

Tonight, 11.9.2017, we ordered two hot dogs with cheese and chili. After waiting 10 minutes for our order (hot dogs!), we were handed two hot dogs with a slight coloring of Cheese Whiz and about a teaspoon of chili on each. Okay, NOT what we expected, but tolerable had the bill not been padded. As you can see by the posted menu, each hot dog SHOULD have been $3.50 each (a little steep for a hot dog) plus a dollar more for the chili (.50) and "cheese"(.50). Old school math says each hot dog should have been $4.50, not $5.50, as you can see on the bill. The $2.00 is not going to break us, but how many times a night does this happen and where are those dollars going? Obviously square burger is not making...

This place has been going downhill for the past couple years. My last experience was the final meal I will have there. We went on Friday shortly before noon and they were out of ice cream, lemonade & lettuce. The burger roll was stale & the burger was bland. Not sure if this is still owned by Steven Star, but it has been completely forgotten for quality control. Used to be one of my favorite burgers in the city, now it's just over priced burgers that taste like 90% of the burgers you can get anywhere else. Also, what happened to dicing the veggies? I know you stopped doing that last season or before, but that was a...