Jobot Coffee, Breakfast and Pizzeria — Restaurant in Phoenix

I’ve been meaning to write this review all week. After not receiving a response from the email listed on Instagram, I felt it was important to share my experience here.

Last Saturday, I visited as I often do. I live in the area, and this has always been one of my favorite spots, whether for a drink before or after an outing, or simply a place to sit and study. That evening, there was a white blonde haired woman and a white blonde haired man working. I’ve seen the man a few times before, but this was my first time seeing the woman.

Unfortunately, during my visit, I overheard them making racist comments about a Black woman who was sitting at one of the tables. The woman’s voice was loud and raspy, which made her remarks especially noticeable, and both employees laughed about what was said. As a brown person, I left feeling deeply uncomfortable and offended.

I want to emphasize that many of the staff here have always been kind, welcoming, and familiar with me — they know my order, engage in conversation, and contribute to what has always made this place feel special. The food is great, and the weekends are always lively and fun. This has genuinely been my place for a long time, and I’ve recommended it to many friends and spent quite a bit of time (and money) here.

I can only assume that the owner or management would not condone this kind of behavior, but it’s important that it’s brought to their attention. At this point, I don’t feel comfortable returning — especially with my Black and brown friends — knowing that employees who engage in racist behavior are representing this establishment. I am hoping something is...

If I could give negative stars I would. As an older man and medication and needed a bathroom. It was kind of an emergency. I went in there, as from the several previous visits I knew they had one. I was going to buy a soda, possibly some ice cream and I asked if I could use the bathroom. The supposed manager asked me if I was going to stay. I said I'm not going to stay, but it's possible I'll probably buy something. The proclaimed manager was very rude and an actually tried to initiate and argument with me about the rules of the establishment. Whoever owns this place may want to rethink their decision for having this person as the manager whom they claimed to be as to my experience with her hostility towards a paying customer. I can assure you that is the last $3.65 they will get from me. Also, since I also work a regular job and ride share on the weekends, I tell people of my experience and NOT to go there.

Not only is it silly for a well dressed older man to be forbidden to use the bathroom until I pay for something, the treatment I received was shocking!!!!

As you see below they are angry people who do not care about customer service and calling them out is called harassment. In addition, they go to the old fall back of calling me a racist… when my kids are all bi-racial. I’ve bought ice cream for them there. The lack of...

"NotJobot"....since they moved to their new location, they lost some soul. They used to have at least a couple baristas, but it's usually just one now (talking about just the coffee baristas). It's clear they've shifted their priority to making more money with the bar and food. A friend quit because of how they began neglecting the coffee baristas in this endeavor. Their drinks, including the tea, are so over priced, I have a hard time convincing myself it's worth it anymore. Their food used to be consistent and awesome. I used to get the burrito, which was large enough to share, and a few weeks in their new location, it became so small I stopped ordering it. My partner got a salad, advertised as "mixed greens" but 98%of it was iceberg. We've given up on the food here. One evening last year, one of the bar baristas was drunk and loudly arguing with what seemed like a cook/back of house, who seemed just as buzzed. I haven't seen her this year, so that's improvement I guess. The vibe of the people here can be awful, more than once I've been given hard stares from groups, like I'm not part of the club, ha. What used to be a beautiful little haven has become a place I avoid as much as...