Came into Phoenix for a short turn and burn. I've never been before, so thought, what better way to see it then from above. The concept of the restaurant is awesome. But the experience was slightly disappointing. Getting to the top was easy. When you arrive your greated by a staff member who then sits you. It was towards the end of the night but still 3 hrs till close. The waitor was impatient but still remained calm. He gave me a few questions to determine is I was a local or a tourist. The restaurant itself was a little dirty and looked run down. ( unclean and orgnized) The staff was not too busy, but I wouldn't call it dead. I was lucky to be at a window table but the windows were very dirty!!! Thus was the most disappointing part, as it created such a glare you could not enjoy this breathe taking view. Also a little gross to see as you spin around how filth is really on. The things. It is stunning how you can see the airplanes fly just infront of you as they glide through the highrise scene. Food: not gonna lie, I was hesitant to order seeing the prices and looking at the atmosphere around me. I was certain the food would come out over cooked or subpar and I would be disappointed, but in truth it's what saved the review. I asked for all menus as I like to pair the whole meal from appetizer to desert. Like a food tour. The waiter was not very helpful in this decision or any recommendations. Infact he seemed ignoyed by my questions. I went with salad, scallops, and creme caramel desert. The salad had a lemon based vinaigrette. It was just ok. The lemon was a little too strong and maid for a tart and bitter salad even though it's more of a sweet berry take. The scallops were definitely a score. Tender juicy charred to perfection, without the burnt flavor and was just the right portions. The asparagus, lotus root, and spring pea cream with the dried orange peel just taste superb when paired together. Next was the desert. I didn't think I would have room, as my stomach is slightly smaller then the average bear. But to my surprise everything I had up to this point settled just right and the quantity of food was not overpowering. This desert was a Mouthgasm to say the least. I wasn't exactly sure what it would taste like from the description, but I'm glad I ordered it. The dehydrated pair in and honey comb along with the cranberry really just melt into the flavors of the creme. I suggest you take very small bites and just let it melt on your tongue so you can let your mind be blown and the euphoria of its taste melt through your body. I'll definitely be back for the food!!! Hopefully they can get a few staff to do better at the cleaning part.
Ps. If you like the BEAR you can here the cheifs call out the meal of you sit close enough to...
Read moreMy wonderful friends surprised me with dinner at this place and even though I live in the Valley and they were here visiting from NM , honestly I had never even heard of this place before so I was SO excited when they explained what it was! There were 5 of us. For the type of place this is I'm a bit shocked they are using such cheap looking menus ...I mean I know covid is going on but was this the way it was before too? I don't know?...as expensive as it is I hope not. Maybe they should switch to an online deal and look a little fancier. Just sayin'. Anyway...the server was very nice..she really treated us great. Poor thing somehow messed up an order so one of my friends sat there for a bit with nothing in front of him and we all sat there waiting for him to get his food before we started eating...but the server was so sweet we know that stuff happens and the she did all she could to resolve that issue fast ..But here's the bigger complaint I have.. We each ordered something different and we tried one another's food just to see what we thought of it and here is the worst part THE FOOD SUCKED all of it sucked. :( I was the guest of honor too and I feel horrible that my friends paid the bill! because the bill should've been only for the drinks and tip. Yes- the food was that bad :(. We have never laughed so much at any other restaurant but a majority of our laughing was about the food. That's really sad seeing that this place is so expensive! My friends are SO nice they refused to complain because they didn't want to have to wait and didn't want to make a scene. But honestly that's sad. Nothing was good. The vegan lasagna didn't even have the noodles in it?! Umm what is that then??...a super expensive plate of sauce and fake cheese lol and the seafood pasta ...well when the seafood is cooked wrong and the scallops are chewy that is just gross sadly. And the tasteless Brine chicken with a bone sticking out of it that you need a battle ax to cut and uncooked au gratin potatoes also tasteless ... seriously it was SO laughable. We laughed so hard tears were running down our faces. So, as I mentioned we laughed and laughed had a great time but I just wish the food had not been such a waste of money PERIOD! They took me out for a nice meal not out to a darn comedy club. New chefs needed there. I would've rather eaten at cracker Barrel... But at that table ;) ! I hope the management...
Read morePlease tell me why I paid $50 to ‘reserve a special table’ just for us to be sat in a corner near the loudest group in all of America and to be ignored by the waiter for periods of 5-45 minutes at a time. The guy couldn’t even return to us with spoons for our dessert for a full 5 minutes. At that point yes, I was timing him because I got tired of just trying to stare him down the entire evening. $50 to be sat clean across the room from where sunset was happening even though I asked for a good view. $50 in advance for our table not to be greeted for 10 minutes. $50 in advance for me to never receive the simple glass of ice I asked for to begin with. A full 45 minute wait for our appetizer and then the plate was hotter than the burned chicken fingers we got letting me know it was just sitting under a warmer in the kitchen Ignored like our table. No acknowledgment from our invisible waiter who I had to ask for and advise to please send out the entree and at that request I got a look of disapproval like I was being difficult by asking for my table to get an ounce of attention. The oysters were dry. Definitely pre-shucked I know from my ten years of working with oysters. Didn’t complain. When the entrees arrived my sister the birthday girl never received a steak knife and had to struggle through the tough steak with a butter knife. Half of my asparagus was wilted. The literal best part of the evening was when someone finally showed up to bus our table and had a short conversation with us about the city. Absolutely nothing else was up to expectation. Even the dessert, delivered 10 minutes after our table was bussed, arrived with no spoons and you would think our waiter returned with any urgency at all. Nope. He dropped the dish, said I’ll be back in one second to explain and then I watched him visit 2 other newer tables before going to the station to grab spoons and come back to hastily mumble some stuff about the dish. Even my sister had to ask me if I knew what she was eating after he walked away. This place clearly prioritizes their larger groups i.e. their bigger checks even if you pay the FIFTY DOLLARS just to reserve a table and pray you get good...
Read more