Chip's Old Fashioned Hamburgers — Restaurant in Plano

I am really disappointed with the bartender that works at this establishment. Her name Lilya. I have worked as a bartender, and in my three years of experience have I never addressed someone about providing me a tip which is appreciated, but not required. That is very rude and very unprofessional and definitely is not the way that any customer should be treated. So me and two colleagues went to the establishment after work to have a drink and then go home. I ordered a double shot of Jamerson for 17 bucks and my Ordered a mixed drink for about seven dollars. My colleague left her card at home so I paid for her drink and tipped a dollar on the receipt. I did get a double shot of Jamison which was 17 and I did not tip anything. Now I do believe in tipping but honestly I just came out of a lot of money for Christmas and for this one drink that I had I did not tip. This is my second time coming to this establishment that is located near my employment. The first time she served me I did tip her. She proceeds to tell me Because she did not get a tip that she would not be serving me or my colleagues. I did ask her. What is the problem when the receipt does not require any gratuity and I am not ordering multiple drinks. She proceeds to tell me that being a bartender is hard and they don’t make much. I proceeded to tell her that I’m aware and was a bartender in the past, but in no shape or form Is it OK to harass a customer about a tip or tell them that you’re not going to serve them because of it.

If that is the case then Lilya should Not be taking any positions at any establishment bartending. A tip is never required, but always appreciated and I can understand someone serving someone multiple times and looking for a tip at the end. but I come in for one drink and you proceeded to be rude. That is very disappointing. I proceeded to speak with the manager who I don’t even really know is a manager, and by the way, never got a name I was told that it would be a addressed , but nine times out of...

Amazing location - sub-par burger. What a let down - I searched the area on Google maps for a while before deciding to give this place a go. Their website of "theBestBurgerEver.com" piqued my interest so I walked on over from the hotel to try it out. First off - I am happy to see the business is open and seems quite busy, seems like good signs. Went just before 2pm today (Saturday) so it wasn't slammed but had a steady flow of customers.

Added 1 star for the Staff, Toppings, and Location - all of these elements were solid. Unfortunately it is nowhere near "Best Burger" status, not even close. The cashier took my order and suggested "Medium" for the cook temp, I usually take my steaks Medium-Rare but burgers are generally a safer bet as medium - I went with his suggestion. Ordered some of the Loaded Fries to compliment the burger too. I ordered to go so I could go sit outside, about 20 yards from the restaurant itself.

The toppings on the burger, and the bun were all a solid "A" grade, quality items. The burger itself was a complete let down, I mean entirely. It was barely cooked, pretty much red/pink throughout, and it was barely warm to the touch. It has ZERO flavor, not even a hint of seasoning, smoke flavor or char, nothing. It was so unbelievable bland, I was shaking my head after the first bite. The fries were unfortunately no better, bland, no salt or seasoning and somehow just ended up being a block of melted cheese that was already solidified by the time I sat down (again only 20 yards out the front door).

I was really hoping for something awesome but ended up with a burger that was terrible. Maybe my experience was an anomaly but my first try left me not only thinking it wasn't "the Best Burger Ever" but that it was in fact pretty terrible. Feeling ripped off as a $20 lunch should at least leave you satisfied. May give it another try another day but utterly disappointed...

This is it. I have been looking for a Burger Place that I can call home and I think I have found it. My wife, our best friends and I. tried Chips Old Fashioned out for the first time. So, I just got the standard Chips Cheeseburger with Pepper Jack Cheese. The wife got a Tuna Burger with Ahi Tuna. We split an order of Sweet Potato / Fried Onions and that was all either of us could eat. The burgers are served standard with Poppy Seed Buns which I have an affinity for. They have other kinds of buns available by request. The Burger was perfect except for one thing. I like my mustard / mayo / sauce condiment applied to both buns before my hamburger is constructed. Chips puts that on you to apply them. But the Hamburger is not served open faced, so by the time you get it the juices have soaked into the bun and you tear it all up trying to apply the condiments. However, the condiments are on the table if you are willing to go through the effort. If you order take out it is something to be aware of for sure. So, for that reason alone, I give the burger 4.75 stars. Everything else was perfect. The wife said her Tuna Burger was awesome and I can vouch for what a large thick piece of Tuna it was. And the large sweet potato fries and fried onions split, order was perfect for the two of us and they were awesome. Service was good, the place was clean, even sitting outside al fresco it was a good atmosphere. Our Friends had ½ pounder Chip Burgers and they both thought they were great. Chip’s you have our loyalty from now on. It is a little hard to find because it is on the inside of a courtyard, if it is foul weather you are going to get wet to get to the front door, but you will not be disappointed. Five stars from...