I’d give this place zero stars if I could... The place is 12 minutes away from my house. I was coming down with a really bad cold so I figured some wonton soup could help me get better. (Plus I don’t have a car atm) But the order took almost two hours to get to my house... (I only ordered some soup, onion rings and fries.) I’m normally pretty patient when it comes to food delivery but almost 45 minutes passed and I called the restaurant. I asked About the progress of my food and the person on the phone told me “He should be there any minute.” 15 more minutes pass. I call again. I ask how long ago the delivery driver left. He said 30-40 minutes ago. SERIOUSLY? You couldn’t even call me back and tell me? The man on the phone proceeds to tell me that the driver has 2 other orders he’s handling. Okay? I was on the point of asking for a refund... Another 15 minutes pass. I called again, apoplectic and he gave me the delivery driver’s number. I call him, and it turns out they had the wrong number on my ticket. While I admit that part is my fault, I called the restaurant several times before the driver left and the restaurant had my updated number on file. Why couldn’t you give that to the driver?!? I go outside and wait. The driver finally pulls up and he’s like “it’s not my fault.” No apologies. No discounts. Nothing. Just a shoulder shrug... I proceed to eat my food. Fries are cold. Onion rings taste bitter. Soup is mediocre and bland. Bad food and even worse customer service. Stay AWAY. Never ordering...
Read moreI just had someone to go to pick up my order for me because I'm In the hospital that lady who answers the phone is super disrespectful she kept saying she doesn't unstabd what I'm saying I said yes you do if you don't understand English then you shouldn't be answering the phone not work any place in America.
I asked for manager she lied and said he's not there and won't be back til monday. Minutes later I head him asked to speak to him and the same thing follows talking about they can't understand me. I called the health inspector and the district to only any.
I've been a customer for over 16 years their service is TERRIBLE!
Manager this message is for you. I will not rest until your business is SHUT DWN!
Bad service Bad people I curse this place to its useles roots! Business will be slow till they have no choice but to sale it!
No more china sun! Liars! Money hungry, unprofessional! #healthInspector #FailedTest #GradeO #HadTobePub #HelPMeHoward ...
Read moreHadn’t eaten all day. We were starving and needed a place to sit and get something in our stomach. Sick of driving, we settled for this place. We walked in and didn’t even get acknowledged for a good 5 minutes. They weren’t friendly, AT ALL. Come to find out they have one table to sit to wait for your order. She made it pretty clear with the food in bags, that we were not welcome to eat it there. I’m guessing that’s because they don’t want you to taste it until you are nowhere near the restaurant. Literally the worst general tsao’s chicken I’ve ever had, and I’ve had some bad experiences through the years. It smelled and tasted “funny.” Two days later I’m still crapping my brains out NUMEROUS times a day. I’m guessing it’s from food poisoning. We are in town for 5 days and I’ve gotten to spend it on the toilet, thanks to this place. Awful food. Crappy customer service experience. Wouldn’t eat here again if it was the last standing...
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