Coffee Time — Restaurant in Portland

I used to come to coffee time back in the day when it had really great customer service and a lot of neighborhood regulars. I'm talking before the current owners. This used to be a really chill, laid-back FRIENDLY place and the staff and your drink were what really made your experience. This afternoon (7/25/24) I went into Coffee Time having not been in for a while due to my last experience. I won't go into detail but suffice it to say that the guy working was so unfriendly, insufferably arrogant and dismissive that I've decided not to come back. It wasn't an easy decision because I've been coming to coffee time since early 2000s when I moved into the neighborhood. I'm simply tired of having a TIP demand shoved in my face every time I come into order/pay. It wouldn't be so bad if the person behind the counter had actually earned my tip... If they weren't so flat in their affect and acting as if I've disturbed their ME time. This guy just acted like he was bored stiff and hated his Job. I think he's been working their way too long and it definitely shows. If management is there then you see people trying harder to act as if they care about the customer & their experience.. which is very insincere. There is such a lack of friendliness and I am often met with dead pan faces, no smile and to top it all off the majority of baristas are incredibly slow. Which is surprising considering the fact that they actually do very little. This is evident in the fact that you can tell that the place hasn't been thoroughly cleaned in quite a while. I stopped actually eating any food prepared there, some time ago. I used to be a barista back in the day and people often looked at making a drink as an art form, often working on their drinks to perfect them with little designs on the top in foam etc. Coffee time has lost that real coffee culture feeling. My drink is inconsistent because nobody really cares about the drink they're making. Overall, the service has really declined, both in customer service, friendliness, cleanliness and atmosphere. With so much deadpan unfriendliness it's hard to feel good about walking in to my neighborhood coffee shop...

Coffee Time is an interesting little corner cafe with an unassuming appearance that really belies what a lovely experience it is to visit Coffee Time. Although the chalk-written menus may seem small, the menu is packed with quality meals and drinks, seemingly designed this way to make sure that no one could ever stumble upon this cafe but find nothing to order that suits their tastes and/or meets their dietary restrictions.

As for my visit, the vegan breakfast spinach wrap is delicious to such a surprising degree that I kept thinking, "Wow!" after the first few bites. I had already decided any vegan wrap would be decidedly sub par and unfulfilling. The cold brew drink was creamy and lovely with hazelnut syrup, just as the cashier had recommended. The staff seemed consistently friendly and helpful, as well. Prices aren't terrible but they certainly don't fall under "budget breakfast."

Obviously, this isn't the one thing you must see in Portland at all costs if you're suddenly living here or are a tourist. However, not giving this place a shot ASAP when you have the resources to do so is doing yourself...

I'm at legacy good sam waiting for my son to arrive, it's 11:15 pm and all other coffee shops are closed.. I walked into coffee time and the man behind the counter is obviously at the end of his shift as it closes at midnight..He greets me with a friendly smile and a warm welcome..takes my order and asks how my night is going so I told him that we where expecting a baby soon. This guy actually gets more engaged in the conversation at this point and makes me feel like I have a friend in a very unfamiliar place..he then declined my payment and payed for my coffee with his own money! My friend you made a delicious mocha and my...