McMenamins Al's Den — Restaurant in Portland

Only one star because the supreme pizza was amazing. RUDE staff. The older lady made passive aggressive comment about making drinks (she was in a black dress with multi-colored flowers on it. She had dirty blondish/grey hair). Would not serve one of the members of my party who was not drunk. Made a comment to a person behind me to not make a drink that I and the person before me got. She yelled at the people behind me for being too loud (they were not and also it’s a bar on a Saturday night after a Timbers game). Only got served by her because my table was told they could only be served at bar (then people who came in behind us got served at their seats). Ask a member of the staff (guy in grey skull T-shirt) if I could talk to someone about the rude behavior from the bar lady and he said to make a compliant online. I ended up talking nicely with the manager. She seemed to drift off while me and multiple other people tried to voice a complaint about the older bartender’s behavior. The said bartender flipped us off while taking another person’s order and talking with manager. Manager said they did not see the person flipping us off and did not reprimanded said individual. Ask if there was anyone above them to talk to and they said to make a complaint online. Overall, they were rude. Would not recommend to go here if wanting fast and nice service. Sad because it’s a cool bar but service...

Apparently, it's is frowned upon to drink at a bar at Al's Den in the underground stage bar. The younger singer at around 730pm on 11/13/21 gave me and my wife the nastiest stare while he was on stage. I drank from my glass, the ice made a bit of noise, and the dude became nastily upset that I was not 100% bewitched by his skills. His groupie lady friend kept giving us the nastiest stares until it became so uncomfortable we decided to leave. Management, please pass along this message that the dude on stage is there to please the audience, not the other way around. We would've spent the whole night there, had more drinks and dinner but this singer and groupie friend made it unbearable. Other people also seemed to start leaving, just plain rude musician and his friend. Pity, he was very talented but... No thanks.

To the man playing before around 645. kudos, love your craft and your style. "I'm not drunk, I'm just drinking" was a great song!

Aside from that, the drinks and wait staff...

Came here for dinner and drinks with my wife. No one greeted us. We sat down. No one came to our table. I finally went up to the bar, they told me it would be a few minutes. Bar was barely half full, with multiple people leaving.

Waiter finally came over. He was polite. We ordered two drinks and asked for a food menu. He brought us our cocktails and a menu, then disappeared.

Never saw him again. 30 minutes later no one had even taken our order. We closed out and left.

There were 4 staff members in a bar that seats maybe 30 people, and was half full. Standing around talking. Maybe it was a shift change, but the service is absolutely inexcusable.

If I'm paying $12 for a cocktail, and $15 for an entree, and you can't even be bothered to take my order, you need to fire your staff and hire some people looking to hustle. I worked in the industry for years, and I would have NEVER let money walk out the...