Friskie Fries — Restaurant in Providence

Forgot our order, let dozens of people get theirs before ours, and 45 minutes later told us sassily that "that's what happens when you order something we have to cook." That's absurd because we don't know in advance what needs to be cooked, and it doesn't take that long to cook broccoli (the Tree Hugger). Further, we had to wait another 10 minutes for our smoothie and when we asked a few more times (as another half dozen people got their orders), we were scolded for daring to assume reasonable service "because there's only two of us here". Is that our fault? Nobody else had to wait that long and a dozen smoothies ordered after ours (identical to ours in fact) came out.

They refuse to admit they forgot about us, and further acted defiant and combative when we asked about our milkshake a good day 50 minutes after ordering it.

We are not exaggerating these times. We were keeping tabs on our phone and can even remember the episodes of family guy and Rick and Morty being played on tv while we waited until our ankles hurt from standing.

Finally the food came and the milkshake was thin and overly sweet, like a cheap chocolate milk, and the Tree Hugger was bland and cold by the time we finally got our smoothie. The entire mediocre meal cost twenty dollars and wouldn't have been worth it even with great service (which we didn't receive) or an apology for forgetting and neglecting us while we waited for what felt like the whole town who came in after us to get their...

Friskie Fries is a providence staple and hit, so much so it's at the Big E. With that said, you'd expect it to be amazing - it's not. It's not bad but it's not great.

My girlfriend would give it a 4 star, I personally think 3 is appropriate.

The prices listed on their board (9-9.50 each) are $2 under priced for every fry item so we ended up paying $4 total. Is it that hard to update your only menu board in the building and not have false advertising?

I had the Cat'l call and my girlfriend had the miss potato head.

The Cat'l is subpar. Maybe I had a miss of an experience but the steak is lackluster, if you manage to get any and the fries were crispy to the point of almost burnt. It wasn't just a few fries, but almost all were seemed semi burnt.

The miss potato head is good, very reminiscent of a loaded baked potato - it's a safe choice.

'S'moresome was good, too dry though and needs more sauce' (girlfriends thoughts as she had it a different time before, not me).

Inside the place the music is too loud and you can't even hear what the staff is saying without asking for them to repeat.

With all that said, the serving size is enough to fill you, needless to say eating that many fries makes you feel disgusting afterwards.

All in all, if you want to have adventurous fries that are...

Today I ordered to Ms. Potato Head fries from your Providence location. I shared a portion of mine with a coworker and the other was for another coworker. Immediately after consuming the fries, we all began to feel stomach pains, which was followed by diarrhea.

I contacted your Providence location to report this and spoke with Linda, who could care less about the fact that I was reporting we all became sick after consuming food purchased from her location. However, she was very quick to point to tell me it must be an isolated incident since we all work together as if something else was to blame for the 3 of us all Immediately becoming sick to our stomachs. I never asked for anything complimentary, just wanted to notify the store that they are serving something that made 3 people sick, who were perfectly fine prior to ordering and eating at said establishment, and I was concerned about those who would like ear from the same batch of whatever made us sick.

I love Friskie Fries, but the way Linda handled my call, and the fact that I became sick from your fries, I will not patronize your restaurant again. I would have never sent this email had she responded with concern.

This is a copy of the email I sent to the company with no...