Veggie Fun — Restaurant in Providence

⚠️Warning ⚠️ Worm ridden food served here.

I wish I could give this place negative score instead of the 1star.

Me and my wife were here late afternoon on a Saturday and were the only guests. This is important context for the appalling treatment by the staff.

The staff was rude- all the tables are 4 seaters overlooking a window and we wanted to sit close to where we had parked. The waiting staff seemed to resist saying that it’s a four seater, she wanted to seat us in a booth which is 4-6 seater!

The staff was not knowledgeable, most of the food isn’t fresh and is not made on site. I wanted to have the spring roll but it had mushrooms so I asked the waiting staff if they could avoid mushrooms in my spring rolls and she said these are not made in their kitchen and are pre made in a different facility so they cannot. Next, I asked if the dumplings have mushrooms and she said she doesn’t know- these are also pre made in a different facility. I asked her if the chef or anyone in the kitchen would know if the dumplings have mushroom and she just resisted me by saying no one knows. No explanations, no recommendations for alternative appetizers!

My food had worms! I ordered the fried rice, it came with potatoes, carrots and broccoli. The first piece of broccoli I tired to eat had worms in it (image attached). I was nauseous seeing it and called the staff. The staff was very calm, not at all rattled and also not apologetic! She asked me if I would like a new plate. I felt she hadn’t realized the worms and explicitly showed her. She said the broccolis are organic and can have worms! Shouldn’t there be a cleaning process to remove them before serving to guests?? We try but sometimes they are still there was the reply by the waiting staff! Me and my wife were shocked by this attitude of the staff. They weren’t apologetic for serving us worm ridden food.

They didn’t charge us for the fried rice, we were charged for all the other items we had ordered.

Needless to say, never...

While I myself am not a Vegan, I was very pleasantly surprised at just how high quality and delicious the food was. I was unaware that Vegan food could be this good! My lunch companion and I ordered the lunch specials, the black pepper Seitan and the Orange Seitan.

Upon entering the establishment

Black peppered Seitan: The texture was unlike anything I'd had before from Seitan, delectable. The sauce complimented the bed of perfectly boiled kale and Seitan very well. The spring roll was cooked perfectly, hot and fresh and the interior was delicious.

Orange Seitan: Reminded me a lot of orange chicken in the best ways, the exterior layer was crunchy, the sauce was sweet and had the perfect balance of heat. The interior was very well textured and lended well to a very pleasant mouth feel. The Brocoli was cooked perfectly and added a nice fresh contrast of texture and flavor. The brown rice and spring roll were as perfect as the pair served with the Black peppered Seitan.

the only reason that this was not a 5/5 review was because when we came a bit early the AC had still yet to get working so it was quite warm in the building for quite some time before our food came. Our server was adequate but didn't feel particularly inviting, They also forgot to bring a box for the excess we had requested and we had to get their attention for the bill. I can definitely largely overlook many of these details however as the food was spectacular and I'll definitely be coming back...

We spent $245 before tip, a family of 5 people (two toddlers that didn’t eat because they had their lunch at home) and the waitress said since we haven’t order enough meals from the main menu, we were not allowed to have bigger plates! We had to eat in small appetizer plates even after we asked, and I said that didn’t make any sense since we order a lot! We wanted to share all the food! My family have been picking up orders from this place for the past 3 years! We supported them through pandemic times, I was really upset about the plate thing! We asked for knives, waitress gave us 3 even tho we are a family of 5, that is probably because we order appetizers! I’m really disappointed! I told them I was having a horrible experience, they didn’t seem to care! I was trying really hard because being a vegan you know there are not as much places to eat! I’m a business owner myself and I know what a bad review means but, unfortunately after thinking a lot about it, I had to! I’m giving two stars because the food still good! I understand the the accent difficulties, I saw many reviews complaining about not being understood, on the phone was always the same thing, but that is understandable, not giving your costumers big plates and silverware because they didn’t order enough main dishes, that I can’t! Rude people! But still, I don’t wish them nothing bad, I just want them...