I have never encountered such poor customer service in my 26 years. After a long flight for a business trip, I visited the Crystal Lounge, expecting a luxury experience, but was disappointed by the service I received. The bartender, Max, was particularly unprofessional during my visit around 5 pm on a Wednesday. Upon ordering a drink, he immediately demanded my card in a rude manner. Additionally, he served me a different drink than what I ordered. When I expressed my intention to return it, he responded with inappropriate language and questioned whether I was there to drink for free. I was shocked by the level of service at this establishment and cannot recommend...
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