Starbucks — Restaurant in Richmond

Edit: I'm adjusting my review after a year out of my frustration. Almost every single time i come here i question why this Starbucks is still here when they are closed for the entire week of one holiday, are out of ice, or cups, or this or that. And trust me, i understand supply issues are affecting Starbucks and have been for 3 years. It's incredibly frustrating to work at a hospital, need caffeine to get through my 13 hour long shift, and be told they can't make espresso or whatever else is the issue that day. There's always something out of stock or a machine broken and you can rarely ever get the drink you want/need from here.

I will say I've never had a bad experience with an employee here, but then again, i hardly ever come here anymore for all of the supply issues. Please get a new supplier/distributer if this is such a constant issue. Not trying to be rude, but how do you run out of ice? There was no sign as you entered telling people that y'all are out of ice either. Please put signs out so people are aware.

I'm happy there's a coffee shop besides what Panera sells at MCV. Its extremely inconvenient to not be able to use a credit/debit card here; only cash or gift card. It wouldn't be so bad if the minimum load limit wasn't 10$ on the gift card, but still.

The coffee shop is pretty and as far as service goes I haven't...

As someone who works in the hospital, having a Starbucks in the hospital sounds ideal. Unfortunately in the last year, all the competent employees have left. You now have 7-8 Starbucks employees who stand around with only 3 customers, and you find out your mobile order is still pending from 30 minutes ago. Even though the app is commonplace elsewhere, this location's employees won't regularly update your order, leaving you in a limbo to guess when it'll be ready. And don't be surprised if they mess...

I really liked the Spinage Feta Egg White Wrap. It's probably one of the healthiest breakfast items on the menu. It's whole grain and has some veggies.

I am sad they don't have the Sugar-Free Cinnamon Dolce anymore (I know it's been a while), but the Vanilla one is good too. I was also bummed there were not any nondairy milk options that were unsweetened, but oatmilk seemed to have the least amount of sugar. My latte was good.

The service was also very helpful and nice with all...