*UPDATE: i hate to change a review and i have no idea what changed but my last 3 orders have been wrong. Either i didnt get something i paid for or i got the wrong item. One time, eh, it happens. Twice, well ok that one was a delivery and i wasnt there to witness the interaction between the delivery driver and the store (which was apparently bad). But 0 for 3 isn't good. I ordered 2 sides and let the lady talk me into upsizing my roll order (this wasn't wasnt hard) and i got no silverware and mashed potatoes when i asked for something else completely. I dont like mashed potatoes unless my grandmaw makes them and she's dead so im sure she wasnt in there cooking. So I lowered my servuce score from 5 to 3. I think its a training issue so therefore a management issue. *I don't eat deep fried chicken so I can't comment on that or the atmosphere. The roast chicken and sides are bomb tho. Some of the best chicken I've had anywhere. So much flavor and very juicy and tender. This place is a hidden jem. Especially for those of us who like...
Read moreArrived at Golden Chick at 1215 Texas 35 Business, Rockport, Texas 78382 at about 6:35 pm on Tuesday July 1, 2025. Braxton took our order! Extremely cordial young man who recognized me as a repeat Customer. My wife and I ordered two Fried Chicken orders to go. Braxton asked the Manager for approval for a Military discount! Wow! All the Chicken was great, fried crispy golden and the “Crunch” was superb! The Cole Slaw was good and the rolls were soft and tasty. Highly recommend! Go there!
My qualifications as an Expert and Experienced Food and Service Critic; I have over 65 years of Management Experience. I have a College Degree with a BS in Management and have been trained in two Culinary Schools, to include on the job training at other venues. I’ve managed full service as well as fast food restaurants and have had my own successful Catering business. As a Culinary Trainer, I have trained personnel on how to provide superb cuisine and sales and customer service. At the age of 78, I am now retired and enjoy being on the other side...
Read moreOrdered a 3 chicken with sides and a single side of catfish( 1 piece). I open the box with the fish and see a chunk 1/2 the size of a McD hashbrown and almost as thick. I bite it and it crumbled to dust. All dried up crust and hardly any fish. threw it away. The chicken leg was about the size of an overweight pigeon and the rest wasn't much bigger. Fried okra was almost as chewy as gum, but flavor was kinda ok. Mac and cheese was just nasty. Even if you hate yourself, don't buy that. Total price $16 of disappointment and despair. Service was ok though. EDIT: So reached out just like they asked and received a reply saying the store would reach out to me soon. " I'll take 'Things Golden Chick says, but never follows up on for $100, Alex!" Yep, not a single peep from the chick after that reply. Looks like their feedback on here is all show, no go. Dropped my review down...
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