Tropical Smoothie Cafe — Restaurant in Rome

Went there yesterday for the first time, along with my 3 year old and 1 year old my 3 year old was very excited to try it , the cashier from the beginning wasn’t very friendly, after I ordered my 1 year old vomits all over herself and me and the floor, I let them know that right away before I head to the bathroom especially since it was right in front of the door, when I come back from the bathroom it’s still there and I look at whom I think is the owner and say well do you guys have any and he says yes napkins and points to them, I didn’t feel welcomed at all, and no one at all offered to help not him or the other 2 ladies there, mind you my 1 yr old obviously doesn’t feel well and can’t yet walk so I had to choose from either putting her on the floor or the chair or to ask my 3 year old to hold her on the chair while I cleaned the floor, since I noticed they weren’t offering any help I asked if they had a mop and the guy there asked why is that not cleaning it good and I said no, he then didn’t say anything, so I cleaned it as best I could and grabbed my drink and left, will never return I’ll be getting my smoothies from...

I used to love this place and ate here regularly but after my last experience I will never go back. Their smoothies and food aren’t the issue. I ordered a santa fe quesadilla and within 2 hours of eating it was violently vomiting to the point blood came up. Come to find out I had food poisoning and bed ridden sick for 2 weeks because of that. I understand mistakes happen but this is a mistake that should never happen. Ive worked the food industry so I know this was avoidable by using the correct safety precautions while cooking. I’m never one to leave a bad review but this has scared me for life this is a mistake that should’ve never happened. This isn’t to say their food or business is horrible I just am unwilling to risk my health to eat...

I ordered a pesto flatbread, which tasted pretty good. A smoothie also came with it I think it was the new mango smoothie they had. The smoothie tasted really bland it had no sweetness, very watered down. Also I was running a little late and I picked up my smoothie probably about 20 minutes after ordering. once I arrived, I saw that they had my smoothie sitting on the counter and once I took a sip, it was already starting to melt. They should consider putting smoothies in a cooler so that they can stay nice and thick, instead letting it melt on the counter. The smoothie tasted more like a slushy than a smoothie,very icy and...