Been here once before and had a good experience so we were excited to come back. The experience this time was a complete 180. The waitress came by our table once for drinks and then didn't return for over 35 minutes...after asking other employees who could take our order, some new waitress decided to stop by the table.

We ordered salads and 2 pizzas. Took about 20-25 min for the salads to come out and then an additional 30 min for the pizzas. The pizzas were hard and crunchy - not a fan. We noticed one of the pizzas had been made wrong and when we alerted the waitress, she of course tried to place the blame on us ( I was sitting across from the person who ordered the pizza and heard her order it correctly). At this point, we had been in the restaurant for 2 hours and not intentionally - the service here is excruciatingly slow. Neither of us wanted to stay and wait another 30+ min for them to remake the pizza correctly. Instead of taking the incorrect pizza off the bill, they just gave us 50% off that one pizza. Huh? Making us pay for their mistake..ok..

Our original waitress finally came back like an hour after we last saw her. We asked her for a box for the correct pizza and our check. She took nearly 20 min just to get us those items - instead of just grabbing them I watched her walk back and forth with other tables and then she stood right next to our table at the bar and just talked to the bartender for a while...what?? At this point, the service had been so bad all we could do was laugh when we saw her standing at the bar doing nothing and not bringing us the items so we could leave. Eventually, she decided she was capable enough to bring us the box and check. Overall, the pizzas were vastly different than our prior experience and we had the worst service I've experienced at any sit down restaurant. I think this place is under new management - not good. Hopefully this experience was a fluke but we definitely won't be back.