Starbucks — Restaurant in San Diego

One word...Crystal. It's actually a name, however being that the person it's been assigned to lacks all characteristics human, I figure that works. After working as a hospice nurse in which I not long ago held a beautiful young man in my arms as he passed, Crystal had me beat. You see she was on what she called "refill fraud" lookout. Though I look like the world's most boring soccer mom, clutching my jeweled (fake) cross keychain looking over my reading glasses with an eternally smiling face (Mother Theresa is my idol and she said that the greatest gift we can give is a warm smile) Crystals face was hard to make out as all I could see was the inside of her upturned nose. I asked for a refill, she had served me just a couple hours ago, and Crystal refused, when I reminded her I was just in she told me she remembered serving me the day before.....I will stop there, as you all are intelligent enough to get the point...I'm a f'ing liar trying to take Starbucks and Crystal for a buck. I realize that I just came from a tiny job and Crystal is something of a Superhero, let's call her Refill?Idontthinksowoman, keeping the world safe from Hospice Nurses and other human trash trying to swindle a coffee from a company that they've paid daily (or dam close to) for 26yrs but I swear I was just there. For anyone who can, all I have to say is in all these years the Starbucks at Linda Vista by the trolly station is filled with the GREATEST STAFF KNOWN TO MAN, only to be rivaled by Disneyland customer service, go there. Unfortunately, the manger was recently sent to another location, most likely to save it, but the staff she left with her example still shines bright. Crystal, Crystal, Crystal, what can I say? I suppose, your a...

They no longer serve HOT WATER? Been coming to this Starbucks for years. And usually order a bunch of food and drinks and today ordered a couple food items and a hot water and apparently they don’t serve that anymore because it’s their policy. Spoke to their HR department that’s not correct. Canceled my drink order and my food order wasn’t feeling too great today so I got a hot water to make some ginger tea which they do not serve at Starbucks. But was able to go get a hot water from another Starbucks just down the road. Do not go to this Starbucks. Their attitudes leave little to be desired.

The manager told me that it’s always been a policy their just enforcing it now? However, if it’s always been a policy, then you should never been serving hot water in the first place.

Starbucks set the precedent that hot water will be served and if I’m paying $10-$15 for a drink and a few food items I expect that I will be able to get everything I need and also be able to get a cup of hot water if I want one. Instead of going to another...

NOT OPEN UNTIL 9PM!!!! They don’t allow people to walk through their doors after 7:30pm. Very misleading hours and very inconsistent drinks. My drinks are made differently EVERY time I come. It’s hard to know what to expect. They make it good enough to drink it but I wish they all went by the same book when making drinks. I order the Carmel Ribbon Crunch Frappuccino every time and it’s always a different variation when I come. I also just now came before closing and was denied a simple cake pop. Not only are their hours misleading, they don’t even want your business as a customer! With the amount of money me and my family and friends all spend here, they should at least TRY to help the customer. If they can unlock the doors to come outside and tell me they can’t serve me while making someone else’s drink in the drive thru, I’ll just start having to take all my friends and family on coffee dates and runs elsewhere. Hopefully they can fix this issue. I really like those...