Subway — Restaurant in San Diego

If I could give this subway negative stars I would. This is the worst subway I've ever been to. I ordered online, I got 3 meals. One was a kids meal, the other was steak and lastly a veggie patty. The sandwiches were supposed to be toasted, the weren't. Not only that but the meat and the veggie patty werent even warmed up. They were cold. If I get food poisoning I'm gonna go why and from where. I saw that guy that was finishing up our sandwiches and he looked like he didn't even want to work there. He was white redhead. I also asked if I could have a side of ranch and he said "yes ill get it right now" I turned around to get my drink and chips and he started doing something else. I had to ask the other guy if I could get the side of ranch. This is the worst customer service and the worst place to eat i will NEVER return here. If I could take that waste of money back I would. I was so hungry, next time I'll just wait and find...

Was in California for a vacation and we were done at the beach taking pitchers and kids wanted Subway. We get there at 8pm and the sign says they close at 9pm. the door was locked. The Hispanic girl shouted asking me as she was behind the counter if i was there for the online order. I said no. she then said that they were closed. I told her the sign says 9pm they close. she said they are closed cause she had been there all day working. I left and took my business else where. I could care less that you had been there all day talk to the manger/store owner if you can't do it you should stay open when your sign says your open. I have worked in food before and I have done the open to close shift before and put in 50+ hours a week. If she had time to make that online order then she can make...

Unfortunately, I encountered unsatisfactory customer service from their manager and the overall staff.

During my visit, I found the manager to be rude and inattentive. It seemed as though they were rushing us through the ordering process, which made me feel unwelcome and unimportant as a customer. Furthermore, despite our request, the staff did not toast our sandwiches, which was quite frustrating.

As someone who has enjoyed Subway in the past, this experience was disheartening. I believe that excellent customer service is crucial in any business, and unfortunately, it fell short on this occasion. It is important to ensure that all customers feel valued and their requests are...