A year ago I would have given 4 or 5⭐s, for the decent food and late hours. On this recent visit, I suppose the food was almost as decent, however the staff seemed to be totally irritated by the fact that taking orders and making food is part of the job. Hardly any customers when I arrived, yet the 3 guys bumbling around the food-prep / order area had no reason to be so frustrated, when nobody was rushing them to take an order. There were even no apologies on their part for it taking so long to acknowledge someone waiting patiently to place an order ( which, by the way, doesn't even require them to leave the counter... One must order at the counter, then wait for them to get around to making it, then come back to the front to pick it up. ) And they really don't like being asked to deliver your order to a table for you... regardless of if you're elderly or in a wheelchair. Oh yeah if you really need help you'll get an exasperated sigh or complaint about what an inconvenience it is, but yeah okay, whatever... Don't bother using the (women's) restroom if you didn't bring toilet paper, or if you use a wheelchair...
Read moreI was just asked to leave the pizza restaurant because I don’t have a stamp for the nightclub event in their neighboring venue at 9PM. They’ve always had a rope and guard at the door between the two venues, but now at a certain point they section off the interior of the restaurant just for club goers. They asked us to leave while the restaurant staff never mentioned the sitting area being unavailable and we have just received our food. Why welcome people to dine in if you’re just going to kick them out? Your restaurant staff is awesome and super friendly. Your food is delicious too! But club management should reconsider this new policy/layout. Why not just stop admitting people into that area and let those who are there finish their food, instead of making us move outside where it’s cold and there’s no seating. Ideally there wouldn’t be this policy, but if you’re not going to change the policy at least plan out the execution of this...
Read moreHorribly over priced and poor customer service. Ordered 2 slices of pizza which weren't warmed properly, and the $6 garlic fries which came in the smallest box with only 8 fries in it (that is not an exaggeration, literally 8 fries for $6). My partner went back up to the counter and asked if this was really all the fries you get for $6. One of the workers looked at the other and said "really?". The 2nd worker responded by saying they didn't know how many fries were supposed to be in the order. The first worker then grabbed a handful of fries and threw them in the fryer. This all happened without them saying a word to my partner who was still standing there, so he just came back to our table. A few minutes later they gave us a new box of fries, which did have a few more fries in it, but all the garlic was just sitting on the bottom of the box. We decided to just cut our losses and leave. Overall one of the worst experiences I...
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