Mercury Cafe — Restaurant in San Francisco

Updated review: this place is awesome. The coffee, the food, the staff, the music, the light, the ambiance. The first time I came here I had a bad experience, which I kept below, but I’ve only had good visits since.

It’s very low key, with lots of light and laid back vibes. This place stands above any of the other super-boutique coffee shops in the area by being unpretentious and easy going. Ignore my old review, try this place out .

That said, no gluten free options, which stinks, but whatever. I love this place too much to knock it a star for that. ——

Early 2022:

$5 for a small cold brew, $8 for granola, and a 45 minute wait. Showed up around 11am on a Sunday to grab a quick bite - ordered above items, and sat down. Got my coffee - very heavy on the ice… - in a minute, then me and my two friends proceeded to wait about 44 minutes for our orders. There were three of us, if that helps paint you a picture.

After about 30 minutes I went in to ask about our food and was asked to be patient - fair enough, places are busy - would have preferred a “there’s two people ahead of you”.

Another 10 minutes and someone comes out to ask us what we ordered. We tell them, get it in 5 more minutes or so, and eat it with anger.

Great vibes for a coffee shop - I’d love to come here to get coffee and work, and I’m sure my experience was an outlier, but I had a very annoying experience getting food - and there are enough coffee shops I don’t need to try...

I live right in the neighborhood of this place and let me assure you I will NEVER have another cup of coffee there again. Not at their prices. This is one of those places where they micro-brew your own cup. You get exactly one cup. 8 oz of coffee for $2.50 And no free refills here. So by the time my Egg and Muffin showed up I was finished with my coffee just after taking 3 good sips out of it. I couldn't believe how small the cup actually was. When I brought my plate and cup inside I casually expressed my thought concerning the cup size. All I said to the guy that was working there was that although the coffee was good I felt that 8 oz for $2.50 without a refill was a little steep. I was then told.."Well to tell you the truth I wish you hadn't even come in"

I couldn't believe what I was hearing coming out of this guy's mouth. If I were in his shoes and somebody was dissatisfied I would have given the customer a free refill and then shut up. This man's behavior was offensive and rude. What ever happened to the saying the Customer is...

My recent experience was disappointing/a waste of time and money. Pros are the sunlit location & peaceful atmosphere, plus they have a charming, soft spoken girl up front that is probably just trying her best. But, that can’t remedy the experience as I am sure there are other places with just as sunny a vibe and a way better food/drink experience. I went around 1pm for coffee and a sandwich. The inside seating was pretty full. I waited 30 minutes for my sandwich, (seeing it was busy, I didn’t complain, but I definitely observed people who got there after me receive their dishes before I did. I don’t understand their service system and think they may have just forgotten). I got my latte relatively soon, but it was too sweet for my liking. When I finally received my Turkey sandwich, it was inedible (literally drenched in chipotle sauce, you can see how much I scraped off the bread in the picture below). I ended up forcing myself to eat half of it and leaving the remainder for the trash. A waste of $30. I will find another café for my...