I have been visiting this site at The Ferry Building for years and I must say, the quality and the service went down tremendously. Who owns this place? Young kids with no customer service skills are running the show. Today, I order few Pana Cota jar and the counter guy want me to take them with no lids on. So I asked for lids, he said it will be a charge for the lids, I said are u expecting me to take open jar without lids? I said ok I will pay for the lids, he put lids on then I asked to put them in a box as I used to get them in the past, then he said I will charge u for the small box, I said if I orders a slice of cake, you will be putting it in a box and no charge. He could not answer. I asked for a box and small bag. He said I need to pay for the lids, the box and the bag!!!!
And you running a good business. Who in the owner? The place is horrible!!! Save your money and go to...
   Read moreVery happy with the treats we got from Miette!
The Turkish delight is so good! The raspberry and peach flavors were my favorite - super smooth and simple flavors - I wish I had gone back for more!
The cookies were really good. $14 a box was a little pricey, but I considered it a treat and tried to make them last. Both varieties we tried (brown butter and peanut butter were very yummy. Crumbly, sweet, short bread goodness :)
The peach gummies were really good too. All the items kept very well to take home and were just as tasty up to 3 weeks later - then they were all gone!
Will be returning whenever in the area.
Store was clean and organized, super cute and a pleasant bakery. The cupcakes also looked...
   Read moreThe lines in the ferry building are always long, but if you are looking for a sweet treat, this is the line to wait in! It actually goes quickly - and truly worth a few minutes wait. Weâve been coming almost since they opened in 2001! Thatâs how much we love them! We always get the pot de crème - a little glass dish of chocolate decadence! But this time we had the buttermilk panna cotta topped with fresh strawberries - and for a lighter treat, the smooth silkiness of this was perfect! Not as heavy, but definitely hit the spot. The macaroons are also delicious! Such a cute spot, for a moment you almost feel transported to a charming little European bakery. Itâs a never pass it by...
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