OISHII MATCHA — Restaurant in San Francisco

The matcha here is strong and the staff were kind—even accommodating us 20 minutes before closing, which we really appreciated. However, some moments during our visit were disappointing.

Two of my friends have allergies to soy and almond, which were the only milk options listed at that time. The friend who could only drink the soy, went with that alternative just to try the drinks out of excitement. But shortly after, two customers who came in after us asked for oat milk and were initially told it wasn’t available—until they said they’d come back another day. Then the worker double-checked and ended up offering them oat milk. It felt like oat milk was only offered to avoid losing a sale, not because it wasn’t available earlier.

To add to the confusion, one of my friends ordered a strawberry matcha, and only after taking a sip, was she told that they had added mango to it because they didn't have enough strawberry. While we understand it's the end of the day, it would have been much safer and more respectful to inform her beforehand. Allergies are not always visible, and that spur of a substitution could have had serious consequences. In her case, it resulted in a headache due to the drink being overly sweet due to the impromptu resolution—but it could’ve been much worse.

We weren’t upset with the service-it was genuinely friendly-but the lack of transparency and attentiveness to dietary concerns was disappointing. At the end of the day, we were still paying customers eager to try the new place, and were very understanding of the situation as we are all baristas ourselves.

I had brought a few close friends along to share what I’ve been working on for my club at Berkeley, since I had been scouting all the matcha places in SF with hopes to collaborate with. But I felt bad having to leave my guests with indigestion and feeling slightly dispirited after the mixed experience we had.

Despite it all, the matcha is great for those who enjoy strong matcha drinks- they were not frugal at all with the quality of ingredients. The regular matcha and ube matcha had rich flavor profiles, but lacked enough sweetness for me to notice it. The mango and strawberry purees on the other hand, were extremely sweet, which balanced the strong matcha profile well if you like matcha...

Went there twice on weekends. It's a very small place, and you can't see the kitchen, but it seems like only one person is making drinks. So expect to wait for a while. We ordered two sundaes and one boba drink, and it took more than 30 minutes. There were a lot of people waiting for their drinks when we arrived, so I should've known. Both the sundaes and the drink looked nothing like the photos on the menu (it felt like they didn't even try) and my drink didn’t even have boba in it. After waiting over 30 minutes, it was a huge disappointment. We will not return. Also, there are many typos in the Japanese on the menu, and you can tell the owner is either non-Japanese pretending to be one, or just doesn’t care about the details, which is also evident in the AI-generated product...

Meh...

Can't say we were all that impressed with Oishii Matcha...

We visited Oishii Matcha to satisfy our Matcha and Sweet tooth cravings...

Small Venue with not a lot of room inside. I'd estimate 90% of the orders are to go due to the lack of room; there is a small bench inside probably for waiting on your order and two small tables outside.

#SweetTooth: ~ BOBA SUNDAE UBE - 3.5/5 I thought this was just a bit better than OK. It certainly didn't look like the pictures. This was just Ube soft serve with a some boba and a bit of brown sugar syrup. It looks far better in the the pics. Decent, nowhere near the best Ube Soft Serve I had.

They also ran out of Black Sesame and hojicha on that particular day, so were unable to try either of those flavors. Sadly we were a bit...