The service was excellent. Soon after being seated a member in our party knocked over some ice tea and the serving staff were very helpful and nice about cleaning up the spill. I had the handmade burger served on a baguette with a side of fries. The meat was very good in this burger and cooked perfectly. It reminded me of the burgers they used to serve at Chow's on a baguette but a bit bigger and very flavorful, moist meat.
The fries were a shock. I could see they were dusted in a slightly red/brown savory seasoning powder but very little of this appeared to be on the fries but when I bit in, they tasted like they were dusted in SUGAR – WTF – who puts sugar on French fries! I ate some more, and they weren’t all evenly sweet, but still they tasted more like a dessert then an accompaniment to a juicy burger. I thought that maybe someone in the kitchen had filled the saltshaker with sugar instead of salt. Because our party had already spilled ice tea I didn’t want to make a deal out of it so I ate what I could, but definitely not my idea of a seasoning for French fries. Others in my party had a Cesar salad and another had a patty melt. Both the Russian dressing for the patty melt and the Cesar Salad Dressing were also sweetened beyond what we were used to for these dishes. Never had a Cesar Salad Dressing that was sweet – I mean it supposed to have some umami flavors going on sometimes from anchovies, but not sweet. Again, I think that something was up with the salt/sugar in the kitchen. I’ve eaten here once before and had a wonderful Chicken Piccata with a side salad that was dressed in ranch dressing and it definitely wasn’t sugary.
I would definitely return because I have had good food here that wasn’t strangely seasoned/too sugary in flavor, but I recommend asking the waitstaff first about the seasonings on the food you are going order, especially if you want/need to avoid sugar...
Read moreThis place is kinda weird, there are all these little things about the place that made my husband and I feel uncomfortable and unwelcomed.
There is an older man walking around maskless the entire time, I think he was the owner. He kept staring at my husband and I, making us feel unwelcome. He went out of his way to talk to everybody around us but would walk by and stare at us. It was like he expected us to cause a problem or dine and dash.
The service wasn't great, the waitress was fake nice to us, but ignored us a lot. It took a long time to order our food and we were never asked if we wanted anything to drink, just given glasses of water when we first sat down.
The only person who I felt did a great job was the guy walking around making sure everyone had water, and bread baskets. He was really nice and checked on us more then our server did.
It took 30 mins after our food was ordered to get our food. About 20 mins after we had ordered, our server came by to tell us it would be out shortly, but never asked us if she could get us anything while we waited. 10 mins later we finally got our food, and honestly, not worth the wait. Nor was it worth the prices they are charging.
The two stars are for the bread and oil we were given when we first sat down. That was really good, and the man filling our water and check on us. Otherwise, I would give the place...
Read moreI cannot recommend Rocco’s enough!! We met the owner, Michael, out one night. I told him that I was on vacation and we were looking for a place that could accommodate a very large group (11 people) Micheal kindly booked us a table for the very next day! When we got in for dinner, they had a lovely long table waiting for us. Our server, Nicole, was kind, accommodating, and helpful. Micheal also came out from cooking in the kitchen to say hi to us! We started with the ricotta/bread and calamari to share which was delicious. Then we got our DELICIOUS entrees. Everyone in our group was very happy with them. I got the burrata ravioli and lemon rigatoni to share with my wife and they were to die for! Perfect portions—not so much that it was overwhelming but easily enough to be filling. We rounded out the night with desserts on the house kindly provided by Micheal. Everything was delicious especially the fresh zeppoles!! Thank you so much to Micheal and Nicole for giving us a great experience on our trip to SF! If you are looking for delicious food, friendly/family oriented services, and an iconic setting look no further...
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