Baskin-Robbins — Restaurant in Sandy

I took my wife and daughter here tonight. I was greeted with a smile, and the employees attending me were patient as I chose my flavors. I was there up until about 5 minutes before closing, and I didn’t feel rushed at all. Service gets 10/10 from me.

I chose the Chocolate Oreo, and the Strawberry Cheesecake. The Oreo one was absolutely delicious, and the Cheesecake was very good. I would say a fair amount of ice cream is given in relation to the price. Everything tasted great, however, the cone I was given was a bit stale. I’m not sure if it’s because nobody gets the regular cones, or they were just old, but one bite ripped off half the cone, and was a bit hard to chew. For this, I would give 9/10 stars for quality. Since this rating is out of 5, I think 5 stars adequately describes my experience.

I...

I ordered an ice cream cake for my son’s birthday and unfortunately the first cake we received looked nothing like the picture and the writing on it was illegible. The manager Devin offered to replace it with a premade cake in store however, my son is autistic and particular about/has safe foods and all the flavors didn’t match our original cake. Devin went above and beyond to remake the cake in 2 hours and deliver to a Baskin Robbin’s location closer to my home. He was so kind, helpful, and professional and I can’t thank him enough. He quite literally saved the day and turned a stressful situation around, not to mention the replacement cake was...

I am not sure how this location is still around. I had a coupon for a birthday kids scoop. The cashier couldn’t figure out how to apply it (just scan the barcode?). Her response was “it’s okay, you can just pay for it.” I also bought a double scoop for myself that was only fractionally larger than the kids scoop. Completely obliviously airheads working here. Time for this location to fade away just like the rest of the shopping center has. Old, freezer burnt flavorless ice cream is not worth $5 per cup. There are plenty of other ice cream shops around that want your business. Photo is of a double scoop with 1-2 small...