Restaurante Ramos — Restaurant in Seaside

I ordered delivery from their their website. The order amounted to a little over $40. After 30 minutes, I got a text message that said that the order had been canceled. The text message told me to reach out to Restaurante Ramos directly for more information. I called the restaurant and was told that they had to shut down unexpectedly that evening and to contact Door Dash for a refund. This was the first that I learned that Door Dash was supposed to be doing the delivery. I called Door Dash and they told me that they had refunded the order to Restaurante Ramos and that I would have to get refunded by the restaurant. So once again, I called Restaurante Ramos and was told to call back after 5pm when the manager was there. I called after 5 and was told by the manager that they would refund my order. I waited several days and as of today (over a month later), I have still not had my money refunded. I have no idea how good or bad their food is, but this experience has left a really bad taste in my mouth. I would avoid ordering delivery from Restaurante Ramos and if my experience with them is any indication of their commitment to quality and service, I would avoid eating their in...

The decor has an authentic Mexican look. The options on the menu were mostly unavailable or out of stock. We were not served chips and salsa until after our order was taken due to them being out of salsa? Really the place was super dead. When our order came both my friends received their order but I had to sit without food while I patiently waited for my food I basically ate by myself. when I got my food it was burnt and not even like the image I ordered. Instead of thighs and breast I got 2 burnt chicken legs with cut cabbage and warm mayo to substitute for Cole slaw. My friends quesadilla was hard as a rock and so small for the price. Even though the waiter was kind there's no way I'm coming back the prices are high and honestly 😒...

We had dinner at Restaurante Ramos in Seaside last night—a Guatemalan & Mexican spot we discovered last year, and I’m so happy they’re still open! As a fellow Chapina, I felt so proud seeing this place representing and thriving. I ordered the pupusas mixtas (loaded with everything!) and they came with the most delicious sweet platanos. Andrew had the carne asada burrito, and my suegra got the flautas—everything was so good and the portions were huge!

The service? Amazing. Our drinks were always full, and we were welcomed with warm chips and two kinds of salsa—the green one was chef’s kiss. We all left with happy bellies and leftovers. Can’t wait to come...