Update: Burger still great. Their new system for ordering is obtuse and poorly thought out.
You now have counters where you can pick up in takeaway compostable containers and are normally recently made, however the order process seemingly expects you to order first, not pick up from the shelves, and then pick up from a pick up counter where the staff will place your items.
(Why would you have counters with the food readily available for pick up, with barcodes on it, when you're expected to order and later go to a different counter for pick up?!)
Also the burger no longer comes with fries. Photos haven't been updated, and the menu lists drinks that are actually unavailable.
Wife tried the grain salad. Reports it to be exceptionally bad. Is now upset.
Quite disappointing really.
Original review:
5/5 stars Their burger has no business being this good.
I've been here 3 times already, every single time their hamburger knocked it out the park. The bacon is juicy, cooked perfectly, the patty has the right thickness and firmness, the bun is just right. It outclasses many burger places in Seattle, and it's still cheaper than 5 guys despite being a restaurant inside an aquarium.
The service is mostly automated by kiosks, but the staff is efficient and professional.
Atmosphere is the best you can get in a place with lots of kids running around.
I'd love to come more often, but unfortunately my kid prefers the zoo over the...
Read moreBRING A WATER BOTTLE, NO FREE WATER. I asked, and you must pay $4.50 for bottled water. They even refused to give me a cup to use at the drinking fountain. Big-time shake-down, very unclassy, especially since a lot of small children come to the Aquarium. Mean woman at the counter. Food was expensive, but tasty. Got fish & chips ($21) and vegan black bean burger ($17). You order at self-serve kiosk, they text when order is ready. Various cold items also for grab 'n go. Lovely dining area with views of the waterfront, also good number of outdoor tables. Too bad -- besides stingy water policy, this is...
Read moreWhere do I start? The cold food was mushy, plain, and boring. My burger had no flavor and is way over priced. When I asked the cooks in the back for a wrap for my food, the head cooked yelled at me telling me to leave them alone and that I needed to speak with the servers up front. This is by far the worst experience I had.
My recommendation is: DON’T WASTE YOUR MONEY!!! The food is horrible and...
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