Sugar Hill — Restaurant in Seattle

Dishonest club owners! Beware. My daughter was robbed inside Sugar Hill and had her arm broken by that same patron. It was a vicious assault. Management would not let my daughter watch the video to identify the assailant, after numerous assurances, and 5 weeks later, they told her they couldn't see anything on the video. Yet, 3 days ago, another partner told me the surveillance videos get taped over on day 11. 😳 Great surveillance cameras they have, 16 cameras and they said they couldn't see anything, even when provided with a 30 minute window and exact location in the club. Or could he not make anything out on the videos at week 5 because in fact they had been taped over prior to work 2? The owners do not value your safety in this club! They were dishonest in dealing with the victim. As club owners, don’t you think they’d want to know who this guy is and post his picture by their entrance? They didn’t, and now he’s free to come back...Keep your eyes on your belongings in there. The thief has not been identified and could very well still be frequenting Sugar Hill. The management handling of this was revolting! They even blamed the victim! Anyone can message me for more information.

I felt from the very beginning the manager Will was not respectful of my daughter. At the time of the assault he set a time the following week to view the surveillance. She made a special trip to the club in Seattle to view it and he stood her up. Didn’t call and didn’t show. She was told to call the next night and they would help her. She called the club the next night, no Will and no one could help her because they were to busy. The night of the assault he has input his phone number into my daughters phone so she tried texting him a few times over the weekend. Of course no response because he had input he wrong number. On purpose or by accident, you decide. Then Will told me how she has demonstrated poor judgement that night because instead of leaving after she got her phone back that the scum had stolen from her while she was inside the club, she confronted the thief. Will words “So now I have to spend my time looking at tape and enduring your belittling comments...” After she confronted the thief he assaulted her and 2 other ladies. The third time he pushed her down she broke her wrist. 4 weeks after the assault Will tells me his partner is coming in that night who knows how to work the video. But he was very busy signing a new lease so it didn’t happen. 5 weeks after the assault he again promised me his partner will be there and they’ll do it that night. A few days later he texts me he didn’t have much luck finding indoor interaction with the assailant and my daughter. Never provided any photos, even grainy ones. Did I tell you the other manager just told me a couple of days ago the surveillance records over on day 11? Also, since Will only saw my daughter briefly that night and didn’t know what the guy looked like, how would he even know who he was looking for since he wouldn’t let her view them? But since they were recorded over before Will and I started taking it brings up more questions...

I wanted to share what I experienced tonight, which was such a horrible experience. This Saturday I went out with my boyfriend to have a good time. I chose Sugar Hill because I thought it looked like a beautiful spot with a great atmosphere.

When we arrived, we went to the bar to order drinks. I understand it was busy, and we stayed patient all that time, but the waitress still served every customer who came after us before us. We were confused and tried to signal to her several times, but we were still ignored until she decided we were worth serving. My boyfriend couldn’t believe how she acted. It was done in such a passive-aggressive way that she must have thought no one would notice.

To make matters worse, despite the poor treatment, I was charged a service fee. It’s not the money that matters most to me, but the service , giving someone bad service because of their skin color or gender is unacceptable. I went back to speak with her, but instead of listening, she even went over to speak with the Black male server who had an Afro. Right after their conversation, he gave me a mean, condescending look , and all of this happened in front of another customer who witnessed the whole scene from the beginning visibly shocked. She then immediately called two Black security guards. They didn’t allow me to explain and treated me with unnecessary aggression. They chose not to listen to me and to believe what she told them. I left the building and stayed outside feeling completely dehumanized, hurt, and humiliated like never before.

I am sharing this because I hope one day life will show her that no one chooses their skin color, race, or gender , we don’t have control over it.

To the two Black security guards and the Black server who treated me as if I was nothing, maybe you hold stereotypes about women who look like you, and you chose to believe her instead of me. That choice says more about you than it ever could about me.

I will never set foot in that place again. I hope that people who go there will have an idea of the service they...

I would definitely not consider this to be a safe place. This club does not care for the well being of their customers ....even more so if you are a female then they believe in “she deserves what she gets” attitude. women have been assaulted and bullied by men at this club, the clubs responce has been far less than helpful. One manager in particular, Will, made a statement that my cousin who was assaulted and had her arm broken should have gone home to bed or should have called the police when the man assaulted her after she declined his advances. She did call the police (whom have yet to open a case) and she nor any other woman should have to endure continued harassment from none. To the man who assaulted my cousin.... you are an insecure coward. Except rejection like a grown up and take responsibility for your actions, turn yourself in to the police instead of running away. To Will.... you should have cooperated more in the issue. You lied and stated you were reviewing the tapes when you knew they were already recorded over and stated it was an inconvenience to you to have to deal with this. Let me ask you, if it was your mother, wife, sister or daughter.... would you act in the same way? How can you allow this type of behavior at your club? This will never be a place I would suggest to anyone and it should be...