Vita at KEXP — Restaurant in Seattle

My partner and I ordered some coffee and pastries, and we specifically asked the barista what was in the cookie. She told us it was an oatmeal chocolate cookie. There are no labels for the specific cookies so we walked through each one to ask what was in it. Turns out the cookie was actually mostly peanut-based, and he had a severe reaction. I sprinted to Bartell's to buy benadryl while he threw up outside.

I went to the barista and informed her that she told us there was only oatmeal in the cookie but there were peanuts. I wanted to let her know so that she doesn't sell it to someone who might have a reaction again. She then told me "I told you it's a peanut oatmeal cookie." I corrected her that she did not inform us of that, but then she said "Sorry, I always do. What do you want?"

We weren't offered a refund (for the cookie or the benadryl lol) and she definitely didn't express any remorse. My jaw is on the floor at how she responded to the situation. I understand mistakes happen, but there was another barista next to her and she didn't say much as well. It was thoroughly confusing and sad to see the complete lack of remorse.

Please label allergens, or at least inform your baristas of the allergens, it's a serious liability. Also, perhaps the staff can receive training on how to handle situations like this...

This is my favorite cafe in Seattle but I have to give it one star based on my most recent visit. I ordered an 8-ounce hot chocolate, which on the menu was listed at $4.00. I was rung up for $4.86, and I could clearly see that the subtotal was $4.40 plus $0.46 tax. I asked the cashier why the amount was $4.86, and she said "It's $4.00 plus tax." First of all, sales tax in Seattle is high, but it's not 22%. A cashier should be able to figure this out. I then noted to her that the display clearly stated that the amount was $4.40 and sales tax was $0.46. So, I asked, what was the reason for the subtotal being 10% higher than the menu price?

"Oh, our prices have gone up, and the menu doesn't reflect that," she responded.

This is a common excuse I have heard at many establishments over the past few years since inflation began skyrocketing. While I understand the need to increase prices to cover fair wages for employees, the cost of supplies, and everything else, it does not give an establishment the right to falsely advertise prices and mislead the consumer.

In sum, my hot chocolate was delicious, especially with the whipped cream, and I'll return to Vita at KEXP as I am a regular, but I really wish they would treat the customer fairly and with...

A beautiful espresso bar located inside the KEXP radio station in Seattle, not far from the Space Needle. As I am already familiar with Vita’s cafes in Portland, Brooklyn and the LES, I had to check this place out. It is a slick looking space with a unique vibe and awesome coffee, shared by the radio station and a small record shop. The baristas here were on point. I had an espresso and a latte. Both were great; I especially dug the attention to detail and how the espresso was served on a wooden tray with a small glass of sparkling water as a palate cleanser. They also have a small La Marzocco home barista showroom in the back, (which was held over from when La Marzocco was still running the KEXP cafe space), showcasing some sweet looking Linea Minis and mini Mazzer grinders for those coffee nerds with deeper pockets. (Dreams are nice). Overall, super cool and definitely worth checking out if you’re...