I had a great experience with my s.o. on Valentines Day here. The staff was friendly and found my reservation and immediately got seated at our table. The hostess was friendly the waitress had very good timing, in my opinion. To clarify, she came around when we needed her but not too much to interrupt our romantic dinner, Kudos!
Drinks were excellent, I would say it was one of the best Mojitos I have had in a while, if not as long as I can remember. My date enjoyed the agave margarita s that she ordered, as well. The menu selection was excellent, I find I would want to return and try different entrees.
A major concern for me was selecting a restaurant that had vegetarian options, which seems to be slightly difficult in Seattle, strangely enough. Let me clarify this, many restaurants may "say" they are vegetarian or have vegetarian options, but let's be frank, if you really want to find out so that you avoid that "awkward moment" of having your date be restricted to ordering one thing off the menu, you have to do your research. Usually, if you really want to know for sure you will need to find the restaurant's website or a scanned copy of their menu online, or, god forbid, call them.
---Agave has a decent selection of vegetarian options, the Roasted Butternut Squash Caramelized onions, spinach, mole, cotija Enchilada was what my date ordered and she absolutely loved it. I tried it and it was very good. I was craving some big fat prawns, at the waitresses recommendation, I picked the Pan-Seared Tequila Gulf Prawns Sweet plantains, orange zest, tomatoes, Spanish rice, they were on point!! The prawns were just what I wanted, big fat juicy ones and I didn't expect the plantain's to be so sweet, I loved it.
Finally, dessert consisted of Coconut Almond Fried Ice Cream Enough said it speaks for itself, trust me. Also, it's quite romantic to share it.
I found the atmosphere welcoming, music was good and the fountain in the middle adds a...
Read moreThe food was good and it is a beautiful spot, however the service and the treatment we received from the manager and server was appalling. We brought our family in from out of town and I was embarrassed by the way we were treated.
We were not done with our food, we were actively ordering drinks, and they repeatedly came over and asked if we were done, when we were not done. We ordered another round of beers, and they dropped off our check, which we didn't ask for. The server then came back 30 seconds after dropping our check and asked, "if this is ready", meaning is my credit card in the check book. I said, "no". Remember, I NEVER ASKED FOR THE CHECK. We intended to order dessert and some other food.
She came back 1 minute later and asked if the check was ready. I replied, "Are we being kicked out of here? I never asked for the check.". She walked away. The manager then started circling our table glaring at us. I never felt so unwanted in our lives.
I worked as a bartender and manager for 13 years in the restaurant industry. My girlfriend has worked for 25 years as a bartender. We have never been treated like this in any restaurant nor would we have treated any other of our guests this way. We were actively ordering drinks and food. We were not drunk or acting obnoxiously. We were 4 adults with 2 teenagers. It was obvious that they wanted the table to serve other customers. If that is the case, fine, talk to us like adults and tell us your desires, but to treat us rudely, pressure us to leave, and then add a 20% service charge on top of rude service is beyond the pale.
There are a bunch of other restaurant options in the area, I suggest that everyone chooses another place. This restaurant does not deserve your money. We spent $240 on a terrible experience and were forced to pay a 20% tip for the rudest service of...
Read moreThis might be the first time in my life I have ever been involved in a fight with a waitress/server. The food was so good but we shortly after the food was dropped off at our table I realized the meal needed more cheese and someone else in my party wanted to add a drink. The server did not return or check up on us so I couldn't ask for more cheese and we couldn't order more drinks. The lack of service was so noticable that we all talked about it at the table and some concluded that since the tip was automatically added to parties of our size that maybe she didn't need to give good service since the tip was guaranteed. Someone in our party wanted to pay and leave earlier than the rest of us but because he asked for his check none of us were offered desert and some of us did want to order desert.
I got up from the table to talk to the manager and I let him know that we weren't angry and didn't mean to complain but since I own a business I would want to know if something my employee did cost us money so I wanted to give him the same courtesy. As I told the manager what happened, without me noticing, the server came up on the conversation and listened in. She was pretty upset about it and she let me know why it wasn't her fault and that I should have told her directly about the issue (as if I would want to tell a server that their service is bad). As she defended her service it started to feel like an argument so I looked to the manager to see if he was going to stop her and he said nothing and just let her keep going. Once I realized the manager was okay with his server getting upset with me I just put my hands up as if to say 'I surrender' and said, "It's a misunderstanding, nevermind" and walked away. It's too bad that happened because I had one of the best tacos ever there and would have returned if this had...
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