Five Guys — Restaurant in Sioux Falls Township

The family has frequented Five Guys several times. We typically go to this particular one. We were greeted by the cashier right when we walked in the door which is always a nice touch.

Burgers are always delicious here, we have learned to order just two large fries for 4 people and we still won’t finish them. Very generous fry proportions. The first time everyone ordered a medium fry and we ended up throwing half of them away. It’s a lot!

They were pretty steady when we got there, lots of diners and take out orders going but we got our food in a reasonable amount of time. Never seems to be a problem. Definitely a place you could hit on a lunch break.

They have a set of those new style touch screen soda machines which has almost limitless combinations of sodas and flavors so if you want a grape flavored coke or something crazy, you can get it here.

One minor error this visit, ordered my burger “all the way” but without tomato, it came with tomato. Easy enough to pick off though. Their “all the way” comes with quite a few toppings including grilled mushrooms which makes their burgers quite unique.

All in all, a great place. Definitely one of our favorite burger joints. Price is reasonable, plan on spending about $15 per person with a drink and if you share their oversized...

Placed an online order for curbside pick up. The app says to let them know when you are leaving home. So I did. The app asked to hit " I'm Here" when you arrive. I did. Sat for 30 minutes on what was supposed to be a 8 minute order. Called them and asked where my order was and was told that they didn't kmow I was there, I was supposed to call them to let them know. Well, that isn't what the instructions say and a when I told the worker. He claimed that "feature on the app doesn't work for that location and I really needsd to call". Asked for a refund and was given to a manager with what she claimed was 3 years of managerial experience at 5 Guys. She also claimed that I needed to call upon arrival because "they were very busy". Asked for a refund and was told that I would have to wait until a manager came in the next morning. Wait, she earlier claimed she was a manager! Ended up calling their customer complaints for online and credit card issues. All I want is my credit card credited for a meal I didn't get but I won't be back to...

The food at five guys is always good. They always load your order with fries when you order them so one large order will most times feed two people. My wife and children have Celiac's disease so no gluten for them. The fries are made in a separate fryer so they are safe to eat as long as they are prepared safely. The burgers when ordered in a bowl or lettuce wrap can also be prepared gluten free and they have protocol to follow for food allergies. At this location they prepared the burgers fine but the problem I had was that the lady who had just handled buns on other orders grabbed the top of both of our fry orders when she put them in our bag. Obviously that's a red flag for cross contamination and therefore is a loss of a star in my book. If they would keep her out of the gluten free order or have her change gloves first it wouldn't have been an issue, but she needed to be more aware and diligent about it...