I HATE to do this but I need to leave a review for this place that I have been coming to for quite some time. It seems the Redstone location has undergone a management change and/ or a purge in employees. Since this change (about 1 year or so) they don't answer the phone, their poor employees look dead inside lacking eye contact and social skills, and the work station is always dirty and unorganized. I once walked in where literally 4 people were making pizzas in the front and I waited about 60 seconds before saying something. Meanwhile, the large lady was in the back carrying on and eating with another employee was making pizza dough. They never acknowledged me either even though I was in plain view. About a year ago, there was a group of young men who had awesome work ethic, great social skills, and called me by name. They were so lovely. I honestly blame Park City people for the terrible service that seems to frequent the town. Employees are treated horribly here. Anyway, I hope this location improves soon. It's now uncomfortable to come here.
. The large lady in the back was eating while I was in clear.view, while with another employee laughing and making dough. Finally I asked someone for help. Unfortunately it felt like they were out put to take my order. A year ago the service was spectacular. There was a young man that worked there with red hair that...
Read moreI cant even give my experience at Papa Murphy's one star. I came in to redeem two pizza vouchers (two of the MANY) I had purchased to support the football team my son plays on. They were purchased within the last year and listed no expiration date on them. I was greeted by three extremely unprofessional children working the front counter and was told that that franchise had been purchased by a new owner and would no longer honor my purchase. I was very patient in explaining my situation and was incredibly embarrassed as I was belittled by these workers and shunned and turned away, being told that I was lying about the date of purchase, and they even went so far as to put the new owner on speaker phone and I was told in no uncertain terms that he would not help me nor honor my purchase. Keep in mind, I had used two of the same vouchers I had purchased, just weeks prior without any fuss or hiccup. Just WOW. In essence, the new owner should be ashamed of the lack of professionalism his staff portrayed, the lack of willingness to honor a valid voucher, and should take accountability for the shoddy excuses given for lack of service this evening. Shame on Papa Murphy's. As I support the local football team, Papa Murphy's hangs...
Read moreAfter being a loyal Papa Murphy’s customer for over 20 years I am done with them! The quality and consistency of the product has hit rock bottom! The toppings are still pretty good but the crust and the preparation is inconsistent and sloppy! This is not from just one visit but several over the last 6 months specifically at this location, the crusts are either thick on one side and paper thin on the other, old and dried out, or stuck to the tray obviously been there for a long time. The sauce is sloppily applied running over the edges and dripping in the oven while cooking. The wrap is never done quite the same and usually curls the crust over the edge of the tray making it impossible to slide the tray off during cooking for a crisper crust. And to add insult to injury guess what the crust looks like if you don’t notice they put two cooking trays on the pizza. Also constantly finding debris from the make table ie mushroom bits and cheese stuck to the bottom on the cooking tray. As of now you can get a better pizza from the frozen food section in the...
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