Keva Juice Spanish Springs — Restaurant in Sparks

Tried Keva juice for the first time on 4/14/23. I went in with my friend and there was only 1 customer in the whole store. Ordered a drink and was told they did not have that on their menu after looking at their menu online but fine I changed my drink. The lady rung me up and I put my card in to pay and she told me she doesn’t know what’s happening to the system and it usually doesn’t do that but says she’s going to make the two drinks first and walks off. It takes her a good 10-15 minutes to make two drinks. She was having trouble blending my drink…she slides our drinks on the counter and walks off and then we walk off she then yells at us as we are walking out and says we did not pay..so we go back to the register to pay. Went in my car and took a sip of my drink and it had a bitter taste I went back in and asked if I could switch my drink and pay for the difference the cashier automatically got defensive and told me that she didn’t even have the ingredients to make my drink in the first place and that I could gladly pay for a new one but that she couldn’t give a free drink out, I asked if she could just blend it a little more and she said she has to do dishes and I could wait for her to finish. I asked for a manager she told me she was the only one at the store, I asked for the managers number she told me she couldn’t give that out. I asked for her name multiple times and finally she gave me a name of Sierra West. Not sure if that is her actual name but whoever that cashier was, was very rude and not willing to help me at all she did not offer a solution to the problem at all, refused to help me and kept walking off to the back when I was trying to have a conversation with her about my drink. It was a really bad experience and I will not be recommending or going back...

I have tried Keva juice a four times recently close together and had a different drink each time. I tried this Sparks one as well as the South Reno location. The service was quick and I barely had to wait to order any of the times I went at different times of day. You can order through their app if you have it and can earn points towards future purchases. Just be sure to enter your phone number when you order or tell the cashier when they ring you up. I think it's called Klub Keva it's a little confusing because it can be entered in a few different ways and you're supposed to get a $5 reward from the start but I haven't yet... The wait for the drinks to be made was less than 5 minutes. I sampled some of the drinks that the people with me ordered. My favorites so far are the passion paradise and the leprechaun lime. They are fruity and have great flavor. I didn't like the tropical dragon fruit as it didn't have a lot of flavor. The smashing pumpkin was pretty good if you like pumpkin pie. There are many more drinks I'd like to try. I did notice a slight change in flavor when adding the protein powder to the passion paradise. It was better without it so if you need that boost, you sacrifice a little flavor. I haven't tried any of...

I visited the location at 4:30 on zero 425. I had my regular drink made for pick up and when I received it it looked different and tasted different. I told the girls making the smoothies and they refused to help me. I asked him if I could get something different and they said no I even asked to get another smoothie and they responded. No, they made it seem as though I was bothering them by even being in the store, I then asked them when the manager would be in and they said they didn’t know or a phone number for the manager, which they also didn’t know I even asked for their name and they covered their name tag and said they didn’t know. I’d like to understand why as a regular customer I was treated like this when I spend good money and choose this location when I can take my business to another location if this is the type of service you stand by as a...