Indaba Coffee — Restaurant in Spokane

Coffee & Grace in real life -Seriously - Read my review!! My wife and I spend a lot each month on coffee and we love hitting new shops to try them in the Seattle area - I have NEVER written a single review till now on a coffee shop. I have no relationship or interest in this place and found it in a Google search. Let me tell you why please. It's 15 degrees out and Sunday; they open at 6AM - Easy parking, clean, kid friendly, tons of seating and good lighting, outlets with USB all over, good clear calm music, water bar, mixed bench, chair and bar seating, soft but bright lighting. The place has amazing coffee they roast in-house - balanced with no acid taste - I had the almond milk option and it was perfect which it often is not at most shops - My wife had a vanilla latte and she told me it was a 10/10 for her.

The they were a 5/5 star for me before Sam S. and Manuel A. blew my mind - *One after another for about a hour early in the morning people in need came in with requests of bathroom access, hot water, sugar packets, warm up a minute and over and over these guys smiled, cleaned the restroom, poured the water, and greeted each one. The folks needing things dropped off as the morning warmed up. *One very upset woman who clearly was not lucid began yelling at them for no reason - Both of these guys just took it and when she stopped they calmly told her sorry she was upset and let her storm out - OH MY GOSH that was incredibly stand up and respectful. This is how you serve while keeping it safe and calm if there kids in the store. After 26 Years in the USAF I have rarely seen such compassion and professionalism even from seasoned Service Members . My wife (unknown to this shop) is a Board Certified Mental Health Professional and she told me that even she was wowed by these guys.

I'm proud to write this review and I hope you have a...

First and foremost, the coffee just isn’t great. There are plenty of other options around with better coffee if you’re looking for locally owned shops / roasters (e.g. Vessel, Roast House, Revel 77, Spaceman, Cedar).

Secondly, they exploit the labor of young people looking to gain experience in the field by offering “internships” which are just unpaid standard barista / roaster positions. If Bobby has the money to open 4 locations within a mile of each other, he can afford to pay his employees.

Thirdly, they ask religiously motivated questions on their application. Specifically, they ask what it means to “radically serve.” Why is this relevant to working in the coffee industry? Church and State didn’t exactly work but don’t take coffee down with it.

Lastly, they put hot drip coffee in plain glass cups with no handle. What am I supposed to do with this? It’s nonsense. (I’ve heard rumor they may have changed this but I haven’t been back so I...

I went here my first time today. Upon walking in, Tyler was engaged and chatting with another few customers. They were talking his ear off, but me made a concerted effort to politely move them through the line. I could tell he wanted to keep service quick. I ordered and Americano and a ham and cheese croissant. The coffee came out very quickly. At this point, Tyler, being the only one working became swamped. Several people came in and ordered complex and time consuming drinks. He was unable to get my croissant out in a timely fashion. Upon getting it to me, he was sincerely apologetic and he offered me a free drink. I initially told him it wouldn't be necessary, but he insisted. The coffee and pastry were both excellent, I will be back though because I felt taken care of....