Prairie Dog Pet Mercantile Kendall Yards — Local services in Spokane

I was waiting for the framing shop to open this morning, so I stopped into Prairie Dog Merc to look around. I have been on the lookout for a higher quality food for my pups, and I had a feeling PDM would have a good selection. They did indeed. I looked at the brands and started googling them to try determine the quality. At that point, the young women working the counter came up and asked if I had questions. I didn't expect what happened next: holy cow did this woman know her stuff! She knew exactly what was in each bag--every variety for each manufacturer. She knew all about dry food versus raw and grain free versus grain inclusive. She was up on legumes, probiotics, sources of nutrients, digestive processes, carbs, sugars, fats, protein, and fillers! All I could say was, why the heck haven't I come here sooner? I've spent hours and hours poring over the Dog Food Adviser and anything else I can find, and I still don't feel confident I'll be picking the right brand. To talk with someone who was so knowledgable really left me feeling confident that I was getting the product and the quality I wanted. The best part was I did not feel pressured or judged at all to go in one direction or the other. PDM has instantly earned my loyalty. I HIGHLY...

This place is small with a ton of good choices with so many products. Not only were we able to browse many great (and unique) products, but the staff were incredibly helpful. The woman there took the time to explain different products in great detail, gave me good options for what I was looking for, and even went into depth with explaining recommendations and for how different products work. She was so enjoyable to talk with and made it feel like we were simply friends talking about taking care of our dogs' teeth. I will now go back every time I'm in the area. I can't recommend this pet...

I've been a previous customer of this store but after my rude treatment this evening, not going again and not recommending to friends or BnB guests. I didn't realise it was five minutes till closing when I asked about coming in. I got a rude, "yeah, we close in 5 minutes". I was going to buy $50-100 worth of pet products and be in and out but ok, if you don't want people in the store 5 til close I suggest you lock the door. And retrain your employees on how to convey information. And if that was the owner who said it then definitely not...