My father and I are both coffee lovers, usually making something we like at home but sometimes we venture out for a sweeter treat at a coffee shop. We'd previously not enjoyed an order we had at scooters but after receiving a coupon in the mail we decided to try again. We both ordered the a large Mr. Mint Mocha item (the current holiday collab, something else that excited us, is Candyland.) Unfortunately on first sip we both made a face. The coffee seemed watered down, and more drip pot flavored than espresso (what I'd typically expect from a $7 drink.) But arguably the worst part was the lack of mocha or mint. There was definitely a hint of mocha, but not nearly enough and literally no mint. Suffice to say neither of us finished the drinks, and we'll stick with Caribou or local favorite Rock Creek Coffeehouse for sweet coffee treats.
2 stars because the 2nd is for how nice the...
   Read moreWent with my daughter to get the drink special for nurses week. Told them I was a nurse and was still charged the full amount. When I questioned the charge, the cashier became visually upset and stopped talking to us. She then handed the card back and walked away. She didnât give us straws, and I waited for her to come back but she never did. If your specials are overwhelming for the workers, consider not using them to bring people to your store. The recent additions to the team havenât had the best customer service. I know itâs a hard job, but itâs ok to fix things without...
   Read moreI ordered the Carmel apple Red Bull fusion. Was handed the drink and knew something was off about it. I asked the girl at the window if there was Carmel she assured me there was and went right back to her cell phone. Well the cold foam is Carmel but they didnât put Carmel drizzle on as the drink states it is supposed to. I called the store and told her there was a problem with the drink and she said âwell the drizzleâ has no flavor and doesnât matter which is not true at all and was just gaslit over the phone about my order...
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