Absolutely one of the worst dining experiences ever. My wife and dined inside two weeks ago. The workers were unprofessionally kemp and wearing dungy street clothes. The only semblance of them being Wendy employees were the blue shirts with the Wendy’s emblem. The dining area was filthy and not a clean table to be found. That should have made us just leave, but both of us do enjoy dining at Wendy’s on occasion. Halfway through the dinner, Metallica music started blaring from the kitchen area followed by one or two of the employees engaging in loud enough conversation that I could hear in the dining area with them using course language and dropping the f bomb. I finished dinner quickly and went to the counter and asked for the manager. I explained what just occurred and instead of even giving an apology or showing any sort of remorse for such unacceptable behavior by his staff, he simply shrugged it off with a “I will talk to them.” I called corporate and explained to them what transpired and asked for at least a regional manager or the franchise owner management to contact me. That was two weeks ago and no one has bothered to contact me. My wife and I will never patronize that location again. Obviously they could care less of the offensive service they allow, so we will take our money and recommendations to a restaurant that truly cares for their customers. A one star review is more than this store deserves, but zero star was...
Read moreMessed up my order TWICE??! It seems like the employees there don’t know how to make their own breakfast sandwiches. Anything they can throw in the microwave seems to be fine, but when I ordered a number one breakfast sandwich and a number nine breakfast sandwich, they did not have give us any bacon on either. the other sandwich I received was sausage egg and cheese muffin instead of the bacon egg and cheese on a muffin as requested. when I went inside to get the re-order of the same two sandwiches that were messed up. i instead received my number one missing cheese this time, and for whatever reason a bacon and egg on a croissant, missing cheese and not a muffin.. very disappointing to say the least. please re educate your employees on how to make sandwiches. it’s not that hard, i guarantee it. Plenty of employees in the morning to be helping out and making sure things are going smoothly. also for being the only person in the drive thru, to mess up an order like that is insane. i can only imagine what it’s like for the earlier birds. Another thing i noticed was how disrespectful some of the employees are. constantly talking down on the customers while they are in the lobby. not very professional or polite, especially when the person is standing right in front of you. The only good part about this experience was being greeted at the second window in...
Read moreGettysburg Wendys next to Walmart. We stopped there a few months ago and we found sticky floors, orders made wrong, one soda dispenser in the dining room was broken. The cashier who takes your money or credit card (a young boy) hands you the soda cups holding the cup from the top with his fingers inside the cup after handling cash. Yuk. While I waited for my order one guy had to go back because he asked for a double without ketchup. It had ketchup. When he got the replacement he checked it before he left the counter and it was a single not a double like he paid for. Another guy with kid's clearly asked to eat in. They bagged it to go. He looked at me and shook his head as they went to sit down. After all, I clearly heard him say they were dining in. Our order was right this time but the last two visits both our orders were wrong. I decided to write this becausw we have since stopped there last Saturday night at 8:45pm, they close the dining area at 9pm. I went to the door because the drive thru was blocked by a delivery truck. The door was locked, 2 employees saw me and were laughing at me. In a span of 15 minutes they lost 10 groups of people wanting to go in and buy food. We are not going back. This was the last time. This is the worst fast food place (of any brand) I have...
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